Jr. Network Infrastructure Engineer chez Diversicare Support Center(BSC)

Jr Network Infrastructure Engineer: Drive Excellence in a Mission-Focused Healthcare Environment!

Are you a skilled network infrastructure Engineer looking to make a genuine impact within a company dedicated to improving every life we touch? Do you thrive in a fast-paced legal environment where your organizational prowess and attention to detail are paramount?

If you answered yes, then Diversicare - a leading post-acute care provider driven by Integrity, Excellence, Compassion, Teamwork, and Stewardship - invites you to bring your expertise to our collaborative and service-focused legal team!

Responsible for building and maintaining the day-to-day operation of computer networks and telecommunication infrastructure Diversicare relies on.  Exposure to SD-WAN technology.  Individual supports, monitors, tests and troubleshoots hardware and software problems pertaining to the multi-site enterprise WAN and LAN and VOIP infrastructure.  Responsible for network monitoring, end-user support and direct interface with telecommunications vendors and networking vendors.  Summary of experience required: 1+ years of Network Support experience with an understanding of enterprise networking TCP/IP, network operating systems, and network software applications including Microsoft applications and numerous 3^rd party applications.  The candidate will play a key role in shaping future network and infrastructure architecture.  

1. Monitors and maintains voice and data circuits.
2. Manages the SD-WAN and Mitel phone systems.
3. Remains abreast of changes in user and system software and hardware requirements.
4. Monitors and administers the network, keeping system information up to date
5. Loads and updates software applications as required.
6. Manage deployment of field service technicians through a third-party vendor.
7. Manage and escalate issues to internal parties and external vendors.
8. Other duties as assigned.

1. 1-year hands-on experience: network and Internet technologies, including SD-WAN and dynamic routing protocols.
2. 1- year experience with switches, routers, firewalls.
3. 1+ years hands-on experience: Enterprise VOIP phone system.
4. Experience in the use of advanced networking tools and utilities such Auvik or ControlUp.
5. 2+ years' experience: Microsoft applications including AD, Win10, MS Exchange, remote access tools, software distribution, network mapping. 
6. Exposure to Fortinet stack: Fortigate, Fortiswitch, FortiAP and Fortimanager.
7. Reasoning Ability
8. Experience triaging internal and external resources.
9. Self-motivator with solid problem-solving skills
10. Good verbal and written communications
11. Self-sufficient working problems/issues but understands the importance with involving leadership and/or other peers or IT teams when necessary
12. Certifications: Fortinet NSE 45 preferred, not required.