Fraud Analyst chez FLORIDA CREDIT UNION

Description

About Us:

You look out for our members, and we'll look out for you! At Florida Credit Union, we focus on improving the lives of our Florida neighbors. By identifying their financial needs and appropriate solutions, we try to help every one of our members live the life they love. If you join us, you'll enjoy a dynamic, collaborative work environment that offers ample training, great benefits and career advancement opportunities.

BECOME PART OF A TEAM DEDICATED TO SUPPORTING OUR COMMUNITY.

• Collaborative work environment
• Extensive training offered
• Exceptional benefits
• Career advancement opportunities

Position Summary:

Performs activities in the Member Solutions Department for monitoring bank accounts, financial transactions, accounting paperwork, and other financial documents while analyzing the data to identify any potential fraudulent activity.

Responsibilities:

• Maintain Communication with members via phone, text or email to provide solutions to help FCU members through potential fraud.
• Maintain Communication with FCU branches and other departments to ensure timely efficient resolution of any member issues.
• Collect documentation and review potential risks for the member and the credit union.
• Working cooperatively with FCU legal counsel and with other Member Solutions Advisors in a team environment for long-term account resolution and recovery.
• Ensure compliance with appropriate laws including CCPA, BSA, OFAC, CFBP, SCRA, FCRA, etc.

Qualification Requirements:

• High school diploma or GED.
• One to three years’ related experience and/or training.
• Any equivalent combination of education and experience in a business/financial environment.

Certificates, Licenses, Registrations

• Driver’s License

Qualifications