Laboratory Informatics & Technology Analyst en The Nemours Foundation
The Nemours Foundation · Orlando, États-Unis d'Amérique · Hybrid
- Professional
- Oficina en Orlando
Nemours Children's Health is seeking a Laboratory Informatics and Technology Analyst, Full-Time, to join our team in Orlando, FL or Wilmington, DE.
This position will lead the efforts to implement Epic Genomics for the Nemours enterprise and other lab application strategies as needed for the Nemours enterprise.
This is a hybrid position (both onsite and remote).
The LHI&T Analyst's primary responsibility is to create and lead the Genomics Implementation and also plays a critical role in supporting Nemours’ medical and research laboratory operations by ensuring the efficient and accurate use of software applications, technology, and electronic medical records. This position involves direct engagement with end users, helping them navigate and optimize informatics tools while identifying opportunities for process improvement. The analyst is responsible for building, testing, and validating new system functionality, performing workflow and data analysis, and configuring applications to meet operational needs while upholding enterprise standards.
In collaboration with senior management, the analyst helps plan, implement, and evaluate system effectiveness, coordinates updates and enhancements, and facilitates hardware installations across IT, patient care, and business teams. Essential responsibilities include achieving and maintaining vendor-required certifications, providing on-call and first-line support, conducting workflow assessments, supporting application implementation and upgrades, and applying project management and change management methodologies. The analyst is also expected to respond to Service Now tickets promptly and contribute to continuous improvement initiatives.
- Achieve and maintain application-specific certification in accordance with vendor requirements.
- Provide on-call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of medical and research laboratory informatics applications, technology, and the electronic medical record.
- Conduct business and clinical workflow analysis and assess the need for workflow redesign and process improvement.
- Assist in configuring medical and research lab software applications, technology, and the electronic medical record to meet the requirements of operational departments while maintaining and promoting enterprise standards.
- Provide support for lab applications, technology, and the electronic medical record, including project scoping, implementation, and daily management of issues, updates, and enhancements.
- Participate in the evaluation, testing, and validation of new release and upgrade functionality.
- Develop project management skills and utilize project management methodology in daily work to ensure the achievement of project goals. May lead projects impacting multiple teams.
- Facilitate change and employ change management methods in advancing innovation, technology, and decision support.
- Completes work assignments by following procedures and policies, using data and resources, collaborating with others to address business problems, adhering to established priorities, deadlines, and expectations; communicating progress and information; occasionally identifying and recommending ways to address improvement opportunities; and escalating issues or risks as appropriate.
- Respond to assigned Service Now tickets within the defined timeframes
Job Requirements:
Bachelor's Degree required.
Internal candidates only: Equivalent work experience may be considered for internal candidates in lieu of education requirements.
Minimum of three (3) years experience required.
Minimum of three (3) years experience in a healthcare setting preferred.
Prior Laboratory clinical experience, Healthcare Operation or IT experience required.
If ASCP Certified MLS must maintain certification.
Certification in Epic Anatomic Pathology or Clinical Pathology recommended. Epic Genomics Certification preferred. Achieve and maintain one or more application specific certifications in accordance with vendor requirements required. Certification in Epic module as required to support the application is required after hire.
Strong software and application knowledge.
Project Management experience preferred.
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Company
Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org.
