Public Services Assistant chez City of Marshall, TX

About the Department

 
DEFINITION:  Collaborate with other library staff to provide a wide range of library services to customers of Marshall Public Library.   Assist in processing library materials.  Assist with adult and children’s programming.

Position Duties

ESSENTIAL AND RELATED FUNCTION STATEMENTS:
Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Process library materials by applying barcodes, stamps, and other relevant labels.  Tag and encode all library materials in RFID network.  Cover books.  Check all library materials for accuracy and route items appropriately for correction or change.  Mend library materials. Participate in the ordering and receiving of new library materials as necessary.
• Assist with adult, teen, and children’s programming.  Provide help as necessary with organizing, planning, promoting, and assisting with programming and activities for adults, teens, and children.
• Work scheduled hours at the circulation desk providing a variety of customary library services.  Check library materials in and out.  Wait on patrons, answer questions, find books or materials requested, obtain information for patrons or refer to appropriate staff.        Levy fines, take money, and prepare appropriate receipts.  Assist patrons in the use of online card catalog, computers, printers, and other equipment. Process applications for library cards, create patron records, and maintain accuracy and confidentiality of patron records in automation system.
• Shelve and shelf read in assigned section daily, applying collection development /maintenance standards. Provide appropriate library services over the telephone or refer to appropriate staff.  Perform a variety of miscellaneous duties including stock copy/printer paper or forms; file; maintain statistics; display flags.  Assist with library tours, programming, and with setting up the Gold Auditorium.        Secure the library building, and assist with maintenance of building and grounds to assure a neat and organized appearance of the library.  Perform any necessary daily function when primary person is absent.  Perform additional duties as apparent and/or as assigned.  

Minimum Qualifications

MINIMUM QUALIFICATIONS:
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through:

• Some college and customer service experience preferred.  Bilingual preferred. 
• Ability to work a minimum of one night per week and one Saturday per month.
• Must be proficient in Microsoft Word, Excel, and PowerPoint software applications and general office equipment.  Must be able to rapidly learn and perform tasks, manage multiple ongoing tasks, and work closely with others in a team environment.  Minimum typing speed of 35 WPM.
• Must pass a medical examination and drug screening as authorized by law and have a valid Texas Class C driver’s license with an acceptable driving record.   Public service attitude with ability to effectively communicate with patrons and other staff.  Excellent public relations skills.  Ability to learn and effectively use complicated library software.  

Other Qualifications

PHYSICAL REQUIREMENTS:

• Tasks are performed in a sedentary position at workstation with occasional walking required.
• Requires extensive use of computer, printer and other office and telecommunications equipment.
• The employee must exert light physical effort, occasionally involving lifting, carrying, pushing and pulling of objects and materials (mostly file boxes) of up to thirty-five pounds.
• Requires visual perception and ability to communicate orally.
• Job must be performed with or without accommodations.