Client Solutions Lead – MTPE chez Bydeluxe

Job

Description

POSITION TITLE: Client Solutions Lead – MTPE

Location: Burbank, CA (Hybrid)

ABOUT THE ROLE:

Position Overview
We are seeking a senior-level leader to oversee a high-profile Machine Translation Post-Editing (MTPE) program for a key global client. This role will act as the primary face of the business to the client while also serving as an internal owner of operational execution and success. Over time, the role will expand to cover additional subtitling clients as they adopt MTPE workflows.

The ideal candidate is a strong operator, relationship builder, and strategic thinker who can run this initiative, balancing operational excellence, client satisfaction, innovation, and long-term growth.

RESPONSIBILITIES: 
•    Client Leadership
o    Serve as the primary client contact and trusted partner, ensuring alignment on strategy, delivery, and growth.
o    Build and maintain strong client relationships, representing the company with credibility and authority.
•    Program Ownership
o    Lead day-to-day MTPE operations across a major client workstream.
o    Drive workflow improvements in collaboration with Product, Global Platform Operations, and Engineering teams.
o    Ensure service quality, on-time delivery, and operational scalability.
•    Business Leadership
o    Treat the MTPE program as a standalone business unit, balancing client demands with operational and financial goals.
o    Contribute to long-term financial planning, with eventual responsibility for P&L ownership.
o    Identify and drive growth opportunities as additional subtitling clients transition to MTPE.
•    Cross-Functional Collaboration
o    Partner with internal stakeholders to design, test, and implement new processes and technologies.
o    Act as the voice of the client in internal discussions, ensuring solutions meet real-world needs.
o    Oversee day to day client experience and operational execution

QUALIFICATIONS:
•    8–10+ years of experience in localization, M&E, distribution, language services, or related fields.
•    Proven success leading large, complex client programs or workstreams.
•    Strong understanding of subtitling workflows preferred
•    Demonstrated ability to work across client services, operations, product, and engineering teams.
•    Experience with client P&L management or business ownership a plus.
•    Excellent communication, stakeholder management, and leadership skills.

About the Company: 
Deluxe, a subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video, and online content.  Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.

With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented individuals, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com.

We offer competitive pay and benefits program including medical, dental & vision coverage, vacation & sick leave, 401(k), and more. 

Diversity Statement:
Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees.

Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.

This role is based in Burbank, California and the base pay range for this role is $212,500.00 - $250,000.00 annually. Actual amounts will vary depending on education, skills, experience, and geographic location.