Internal Redeployment Only - Team Manager, Finance Systems Support chez Cardiff University
Cardiff University · Cardiff, Royaume-Uni · Hybrid
- Professional
- Bureau à Cardiff
Advert
Please note that this job is open only to current Cardiff University staff who are eligible for Redeployment.
Team Manager - Finance Systems Support
Finance
Managerial, Professional and Specialist Staff - MPSS
We are looking for a Team Manager to join the busy Finance Systems Support Team, based within Cardiff University's Finance Department.
The Finance Systems Support Team provides professional finance administrative support to the University.
The Team Manager role will manage a small team of professionals, working closely with IT Services and Research Innovations Services to provide comprehensive user support, maintenance, and testing for a range of University Financial and Procurement Management systems.
As a Team Manager you will support and guide your team being responsible for induction and training, workload allocation, and pastoral care.
The role requires a proactive, highly organised individual, capable of balancing multiple priorities. The ability to problem-solve and build relationships with key partners is essential.
The post is full time (35 hours per week) and fixed term for 15 months. Standard working pattern - Monday to Friday
Salary: £33,951 - £36,636 per annum (Grade 5)
Cardiff University offers many excellent benefits, including 37 days annual leave (plus bank holidays), pro rata for part time staff, local pension scheme, blended working (meaning you will be able to work from home for some of your time), a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.
Closing date: Monday, 3 November 2025
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Team Manager - Finance Systems Support
Finance
Managerial, Professional and Specialist Staff - MPSS
We are looking for a Team Manager to join the busy Finance Systems Support Team, based within Cardiff University's Finance Department.
The Finance Systems Support Team provides professional finance administrative support to the University.
The Team Manager role will manage a small team of professionals, working closely with IT Services and Research Innovations Services to provide comprehensive user support, maintenance, and testing for a range of University Financial and Procurement Management systems.
As a Team Manager you will support and guide your team being responsible for induction and training, workload allocation, and pastoral care.
The role requires a proactive, highly organised individual, capable of balancing multiple priorities. The ability to problem-solve and build relationships with key partners is essential.
The post is full time (35 hours per week) and fixed term for 15 months. Standard working pattern - Monday to Friday
Salary: £33,951 - £36,636 per annum (Grade 5)
Cardiff University offers many excellent benefits, including 37 days annual leave (plus bank holidays), pro rata for part time staff, local pension scheme, blended working (meaning you will be able to work from home for some of your time), a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.
Closing date: Monday, 3 November 2025
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Job Description
Key Duties
- Manage the operation of the Finance Systems Support Team, planning, organising and delegating work, monitoring progress and intervening as required
- Manage the performance, induction and development of the team
- Support and guide team members in welfare issues, escalating as necessary to specialist support areas
- Ensure the delivery of the team's service level agreements, adapting these according to changes in workload and customer requirements
- Collaborate with others in order to make recommendations for the development of established processes and procedures
- Undertake the training of others in areas relating to the teams work
- Undergo personal and professional development that is appropriate to and which will enhance performance
- Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University's Schools/Directorates and outside bodies as required
- Gather and analyse data to inform management decisions, establishing basic trends and patterns in data and creating reports as appropriate
- Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
- Abide by University policies on Health and Safety and Equality and Diversity
- Perform other duties occasionally which are not included above, but which will be consistent with the role
Salary Range Max.
36,636
Grade
Grade 5
Salary Range Min.
33,951
Job Category
Accountancy & Finance, Admin / Clerical, Management & Executive
Career Pathway
Managerial, Professional and Specialist Staff – MPSS
Person Specification
Important notice:
Essential Criteria
Qualifications and Education
1. NVQ 3/A-Levels or equivalent
Knowledge, skills and experience
2. Substantial experience of supervising a team
3. Experience of working with Oracle e-Business Suite financial systems and processes.
4. Specialist knowledge of appropriate administrative systems and processes
5. Ability to set up standard office systems and procedures and make improvements as appropriate
Customer Service, Communication and Team Working
6. Ability to communicate detailed and complex information effectively and professionally with a wide range of people
7. Experience of managing the work of others, including dealing with performance and welfare issues:
8. Evidence of ability to explore customers' needs and adapt the service accordingly to ensure a quality service is delivered.
Planning, Analysis and Problem solving
9. Evidence of ability to solve expansive problems using initiative and creativity; identifying and proposing practical solutions and resolving problems with range of potential outcomes
10. Evidence of ability to plan the work of a team, reacting to changes in workload and priority
Desirable Criteria
- It is the University's policy to use the person specification as a key tool for short-listing.
Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. - As part of the application process you will be asked to provide this evidence via a supporting statement.
- Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below.
- Your application will be considered based on the information you provide under each element.
Essential Criteria
Qualifications and Education
1. NVQ 3/A-Levels or equivalent
Knowledge, skills and experience
2. Substantial experience of supervising a team
3. Experience of working with Oracle e-Business Suite financial systems and processes.
4. Specialist knowledge of appropriate administrative systems and processes
5. Ability to set up standard office systems and procedures and make improvements as appropriate
Customer Service, Communication and Team Working
6. Ability to communicate detailed and complex information effectively and professionally with a wide range of people
7. Experience of managing the work of others, including dealing with performance and welfare issues:
8. Evidence of ability to explore customers' needs and adapt the service accordingly to ensure a quality service is delivered.
Planning, Analysis and Problem solving
9. Evidence of ability to solve expansive problems using initiative and creativity; identifying and proposing practical solutions and resolving problems with range of potential outcomes
10. Evidence of ability to plan the work of a team, reacting to changes in workload and priority
Desirable Criteria
- Degree or an equivalent qualification or equivalent work-related experience
- Experience of working in a Higher Education environment
- Fluency in Welsh, written and oral
