General Manager chez Mercedes-Benz of Anchorage

Description

Anchorage, Alaska | Exceptional Income Potential | Luxury Automotive Leadership

Lead one of Alaska’s most prestigious luxury automotive dealerships!!

Mercedes-Benz of Anchorage is seeking a General Manager to oversee all dealership operations and lead a high-performing team across Sales, Service, Parts, and Finance. The ideal candidate is a proven operator with strong business acumen, leadership presence, and the ability to deliver excellence across every department.

This is a rare opportunity to shape performance, culture, and guest experience for a globally respected brand in one of the most dynamic markets in the Pacific Northwest.

About Mercedes-Benz of Anchorage

As Alaska’s premier luxury automotive destination, Mercedes-Benz of Anchorage combines world-class vehicles with an elevated customer experience. We take pride in our commitment to quality, innovation, and service excellence — values that align perfectly with the Mercedes-Benz legacy.

Key Responsibilities

• Direct all dealership operations with full P&L responsibility.
• Develop and implement strategies to drive revenue growth, profitability, and customer retention.
• Lead and mentor department heads to achieve departmental and organizational goals.
• Ensure operational excellence through disciplined execution and KPI management (net-to-gross, absorption, CSI, and employee engagement).
• Foster a high-performance culture built on accountability, professionalism, and teamwork.
• Partner closely with Mercedes-Benz USA to maintain brand standards and maximize dealership performance.
• Oversee recruiting, coaching, and development of top talent across all functions.

? Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. 
• 5+ years of proven success as a General Manager, General Sales Manager, or Department Director in a luxury or high-volume dealership. 
• Demonstrated ability to manage complex operations exceeding $10M in annual revenue.
• Deep understanding of dealership financials, forecasting, and operational levers.
• Demonstrated ability to lead lean teams effectively while maintaining profitability and brand excellence.  
• Track record of achieving or exceeding performance metrics like:
  • Annual Revenue: $5-10M
  • Net-to-gross: 18-22%+
  • CSI/NPS: 95%+ -- top-tier within the Mercedes-Benz network
  • Employee Retention: <10% turnover in leadership positions 
• Proven record of improving profitability, operational discipline, and customer satisfaction simultaneously. 
• Exceptional leadership, communication, and relationship-building skills.
• Mercedes-Benz or comparable luxury brand experience preferred.

Compensation & Benefits

• Aggressive executive compensation package (base salary + performance bonuses).
• Comprehensive health, dental, and vision insurance with optional disability coverage.
• 401(k) and Pet Insurance
• Paid time off and holidays.
• Continued professional development and growth opportunities.

Why Mercedes-Benz of Anchorage

• We’re a hospitality company that happens to sell cars, parts, and service. 
• Lead an established luxury dealership with an exceptional reputation and loyal clientele.
• Represent one of the world’s most iconic automotive brands.
• Influence both the operational and cultural direction of a flagship store.
• We are a team. Everyone plays a role in our success.
• Live and work in Anchorage — a vibrant city surrounded by unmatched natural beauty and adventure.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Physical Requirements

• Sitting: The majority of the workday is spent sitting at a desk, using a computer and phone.
• Standing and Walking: There may be times when the general manager needs to stand, walk around the dealership, or attend meetings.
• Reaching and Bending: The manager may need to reach for files, supplies, or equipment.
• Lifting: Occasionally, there might be a need to lift or move documents, supplies, or equipment.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?