- Junior
- Bureau à Cheltenham
Key Responsibilities
- Investigation/resolution of both legacy and current cash issues.
- Daily cash book/Ledger maintenance.
- Review of bank statements/settlement advices.
- Input settlement transactions to various client systems.
- Cash allocation and maintenance of related documentation.
- Raising payments, obtaining required authorisations.
- Prepare and process journals.
- Investigating, monitoring & chasing overdue unsettled premium.
- Prepare various reconciliations for both internal and client purposes.
- Update internal reporting summaries as required.
- Summarise and manipulate data to obtain information in required format.
- Review and update of Client procedure manuals. Contributing to the implementation of new procedures and suggesting improvements to existing systems.
- Carry out other ad hoc tasks as required.
- Input to monthly/weekly team meetings.
- Plan and organise workload in conjunction with the team.
- Liaise internally with other PCIS/PMA teams.
- Will be working across several clients, adhering to their bespoke procedures and SLA’S.
- Liaise externally with clients as required.
- Ongoing support and training to develop the knowledge and skills of new team members.
Skills, Knowledge & Expertise
- Self-motivated, can work well individually or within a team.
- Good communicator and team player with a committed, positive attitude.
- Able to prioritise workload and meet deadlines.
- Keen eye for detail & Investigative mind. Effective problem-solving skills.
- MS Excel skills, particularly using filters, lookups and pivots.
- Some previous experience in an administration environment would be beneficial but is not essential.
- Experience with the Insurance industry would be beneficial but is not essential.
- Experience working with Ledgers/Cash Management would be beneficial but is not essential.
Demonstrates behaviours aligned to the PoloWorks PRIDE values:
- Pioneering – we don’t stand still
- Responsible – We do the right thing
- Inclusive – we all play a role
- Delivery Focused- we provide services we are proud of
- Empowering – we equip people to be their best
Job Benefits
Benefits Band 1