Project Coordinator chez Massachusetts Bay Transportation Authority, MA
Massachusetts Bay Transportation Authority, MA · Boston, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Boston
About the Department
The Office of the Chief Operating Officer supports the safe and efficient operation of all MBTA modes of transportation by overseeing both daily and long-term cross-department coordination and planning activities, such as managing special projects and initiatives and business processes. The Project Coordinator will assist in a wide range of Office activities.
Position Duties
- Assist in the planning, managing, and executing the COO’s Office special initiatives and pilots, and lead project workstreams.
- Schedule and facilitate project team meetings and ensure the participation of key stakeholders and the efficient use of time.
- Prepare and distribute meeting materials and notes.
- Provide written or verbal project updates to key stakeholders.
- Coordinate project tasks within project stakeholders in operations and other departments in the Authority.
- Proactively raise project risks, dependencies, or opportunities for improvement to project managers.
- Assist in the development and tracking of performance measures related to project goals.
- Prepare project status reports and present data using Microsoft Word, Excel, PowerPoint, and/or other tools for project team and other stakeholders.
- Maintain and organize project documentation and conduct data entry.
- Support and coordinate continuous improvement activities for administrative activities within the Office.
- Assist in the coordination and preparation of training and onboarding activities, and special events run by the COO’s Office.
- Assist with employee communications and information distribution.
- Provide occasional coverage for the Office’s Executive Assistant.
- Assist in other project management tasks as needed by the COO’s Office.
- Follow established departmental administrative procedures.
- Exercise sound judgment and discretion in handling confidential information.
- Work independently in addressing complex tasks in time-sensitive manner.
- Remain current with the MBTA's Safety Plan as well as the position's outlined responsibilities.
- Be available to check and respond to emails outside of scheduled working hours.
- Available to work early morning or late evening hours, as job duties require.
- Perform related duties and projects as assigned.
Supervision
- None.
Minimum Qualifications
- A bachelor’s degree from an accredited institution in a related field.
- Three (3) years of experience in office management or coordination; effective analytical, organizational, multi-tasking, and confidentiality skills.
- Proficiency with Microsoft Office Suite, including Word, SharePoint, Excel, Teams, and PowerPoint applications.
- Ability to pass written assessment or relevant Microsoft Office exam.
- Effectively communicate with customers, employees, vendors, contractors, and state and federal agencies; have excellent customer service, conflict resolution, negotiation, communication, speaking, and writing skills.
- Ability to provide internal and external customers with a courteous and professional experience.
- Have the ability to maintain and protect personal and confidential information.
- Have the ability to work with a diverse workforce.
Other Qualifications
- A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
- An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
- A master’s degree in a related subject substitute for two (2) years of general experience.
- A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.
Preferred Experience and Skills
- A bachelor’s degree from an accredited institution in Business Administration or a related field.
- Experience with Tableau or other data visualization.
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