Account Executive chez TurnKey Corrections
TurnKey Corrections · River Falls, États-Unis d'Amérique · Onsite
- Professional
- Bureau à River Falls
Description
- ESSENTIAL DUTIES & RESPONSIBILITIES:
- Oversee help desk and ticket systems and assist in all functions of business operations.
- Administrative duties as requested.
- Knowledge and background with hardware & software.
- Maintains customer records & client relations.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Contributes to team effort by accomplishing related results as needed.
- Inventory management experience a plus.
Requirements
SKILLS AND ABILITIES:
- Experience with Windows 10/11
- Experience with Microsoft Office
- Basic knowledge of the fundamentals of network technology including, but not limited to, TCP/IP, DNS, DHCP, LANs, WANs, NAT and wireless
- Familiarity with Microsoft Windows terminology
- Excellent oral/written communication skills
- Bilingual a Big Plus.
- Bachelor's Degree preferred; or 1 to 3 years related experience an/or training; or equivalent combination of education and experience
