Director, REM (Corporate - 8912) chez EAH Housing

Explore a career at EAH Housing. 

Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. 

What we offer. 

We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.

We believe in work / life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holiday per year
Flexible Start Times (REM Onsite Positions) 

We take care of our employees.
Competitive Salaries  
403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay
Employee Wellness Program
Comprehensive Medical Insurance Plans
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP – Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH University, an in-house training program

Position is for a Director of Real Estate Management, to work in our EAH Corporate Offices in San Rafael, CA. Will be responsible for on-boarding properties that are added to the EAH portfolio through new construction, acquisitions, and fee management arrangements.  Candidates will have a bachelors degree. Must have 5-10 years of senior level property or asset management experience with significant marketing or responsibility. Must possess executive leadership experience managing a large team. Salary range: $125,000 - $220,000 per year; hiring range for new employees is generally $125,000 - $172,500 per year, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.

COMPANY OVERVIEW

Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai’i, and plays a leadership role in local, regional, and national housing advocacy efforts. 

EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our www.eahhousing.org to learn more about us, our culture, and how we strive to maintain excellence in everything we do

For immediate consideration please apply to requisition DIREC004173 on our website at www.eahhousing.org/careers

POSITION OVERVIEW

Assists with overseeing the administration and financial performance of the Property Management Division in accordance with EAH’s quality standards.  Through staff and on-site personnel, is responsible for optimal fiscal, physical, operational and social management of properties in the portfolio.  Ensures that the properties EAH operates provide high quality property management and ensures that sites are in compliance with all regulatory and funding requirements.  Understands and supports EAH’s mission and core values.

RESPONSIBILITIES

Strategic Planning & Leadership

• Provides clear direction for operations within Real Estate Management, ensuring that the Company/Owner’s financial and business objectives are being achieved. Ensures that assigned properties act per their individual established regulatory and partnership agreements.
• Provides leadership to Real Estate Management team and promotes EAH’s culture of respect and collaboration.
• Responsible for effective supervision and development of assigned Real Estate Management team.  Actively works to promote performance, recognition and teamwork.  Moves efficiently to hire well-qualified staff to fill openings.  Provides regular performance feedback, including coaching, counseling and discipline.  Conducts regular meetings for discussions, problem solving, encouraging and training.  Focuses on mentoring and training direct reports.
• Ensures that the properties are well maintained and sustainable.
• Oversees major divisional goals and ensures that Property Supervisors implement their portfolio objectives.
• Maintains good business relationships with community partners.
• Oversees and ensures adherence to Real Estate Management policies and procedures.
• Increases financial performance of the Real Estate Management division and helps create realistic business plans, annually.
• Ensures accurate and timely reporting to owners and executives of EAH. 
• Approves Bi-annual Traffic Light Reports. 

Financial/Profit Center Performance

• Develops overhead budgets, tracks variances, and ensures smooth recovery process (e.g. Department depth).
• Ensures that Property Supervisors are submitting accurate budgets for their portfolios.
• Collaborates with Compliance Team to ensure compliance with requirements of and timely reporting to funders, regulators, and investors.
• Approves all expenditures, whether routine or capital in nature based on approval levels for position.
• Consults with appropriate corporate and on-site staff in developing and monitoring capital needs budgets, operational planning, and financial planning.
• Ensures that property management fees and payroll expenses are being charged, billed and collected in an effective and timely manner.
• Approves capital improvement plans.
• Approves Redec Schedules.
• Assists with the establishment of EAH’s master contracts i.e., laundry, landscaping, vending, flooring, paint, and the like.
• Reviews and monitors policies pertaining to late fees, screening fees and security deposits to ensure communities are maximizing these as market conditions allow.

Business Development & Marketing

• Consults with VP, REM on issues related to acquisition, development and property management that can be identified in pre-development and construction stages, including identifying new business opportunities.
• Develops and recommends appropriate policies and policy changes that support EAH’s strategic direction and plans.
• Assesses market trends in real estate by region and reports data to corporate and regional offices.
• Works with VP, Real Estate Management and Property Supervisors   to develop/implement marketing plans.
• Participates in appropriate professional and community organizations.

REM Operations

• Collaborates with corporate and regional personnel, including Accounting, Technology, Human Resources, Real Estate Development, Community Relations, Operations, Services and Compliance.
• Reviews capital operating budgets and submits recommendations to VP, REM and CFO.
• Prepares monthly Critical Care reports.
• Oversees REAC, MOR, and TCAC audit performance for assigned Area.
• Attends Regional staff meetings.
• At direction of VP, REM, represents EAH at BOD meetings.
• Establishes, monitors and recognizes NOI goals for all EAH properties through Property Supervisors.
• Approves pay and status changes, within approved ranges, for property management staff. Consults with VP of REM and HR department for changes outside the norm.
• Approves on-site training classes.
• Collaborates with COO, CFO and VP of REM on Asset Management procedures, execution.
• Fills in for Property Supervisors  as needed.
• Oversees monitoring of inventory controls, purchasing and central purchasing systems.
• Oversees evaluation and monitoring of utility costs, development and implementation of conservation programs.
• Maintains senior-level contact with assigned third party owners, investors, etc.  
• Resolves critical impact resident relations issues.
• Conducts bi-annual site visits.

Other

• Keeps current on local, state and federal issues related to affordable housing and disseminates information to others.
• Maintains confidentiality of resident, applicant, and or employee information.
• Attends industry and other required meetings, trainings, seminars, etc.
• Attends all fee-managed and board meetings.
• Actively participates in EAH’s Injury and Illness Prevention Plan.
• Regular and predictable attendance.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises Property Supervisors.  Through Property Supervisors, has responsibility for all other California Property Management staff.

KNOWLEDGE/SKILLS/ABILITIES

• Requires a high level of business acumen, including understanding of financials, market, and competition.
• Thorough knowledge of financial forecasting and budget preparation to meet specific goals and objectives.
• Highly skilled in reading, interpreting and analyzing financial information.
• Thorough knowledge of all federal, state and local laws relative to affordable housing regulations, income eligibility determination, fair housing law, tenant-landlord law, maintenance, property insurance, and employment laws and regulations.
• Excellent administrative and organization skills.
• Excellent public presentation skills.
• Ability to work with diverse community groups.
• Ability to foster productive working relationships with other EAH departments and staff, as well as third party relationships. 
• Excellent conflict resolution and motivational skills.
• High level of strategic thinking and analytical abilities.
• Effectively delegates and develops employees.
• Sets goals for self and staff and demonstrates a high level of accountability and results.
• Strong leadership abilities, including treating people with respect, inspiring and motivating; exhibits commitment to EAH values and vision.
• Ability to balance economic needs of property management function with social commitment to residents.

QUALIFICATIONS

Active State of California Real Estate License required. Bachelor’s degree in Business Administration, Finance, Engineering, Architecture or Planning, or equivalent work experience.  5 - 10 years of senior level property or asset management experience with significant marketing or responsibility. Executive leadership experience managing a large team.

OTHER REQUIREMENTS

Must have valid driver’s license and DMV clearance. Must have access to reliable vehicle and maintain own auto insurance in accordance with EAH minimum requirements.

DESIRABLE ADDITIONAL QUALIFICATIONS

Real Estate broker’s license.                        

CRIMINAL BACKGROUND CHECK REQUIREMENTS

EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements.  If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening.  Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.  

DRUG TESTING

EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer.  EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. 

EAH Housing is an EEO employer. CA BRE #00853495 | HI RB - 16985

INDEAH