Medical Records Clerk/Referral Coordinator Support chez Saban Community Clinic

Description

At Saban we believe in the employee experience, and know you are the heart of our business! Work shouldn't consume your life, we believe in Work-Life-Balance and strive for flexibility through various company perks.

Benefits and Perks:

• Free Medical coverage options We cover all out of pocket expenses!
• HMO and PPO Dental coverage options
• Vision
• Chiropractor/Acupuncture Care
• Incentive Bonus Program
• 403(b) retirement plans with employer matching
• Generous paid time off including 1-Week Holiday closure for Christmas & New Years!
• Competitive Wages & Annual Merit Increase

The Medical Records Clerk will ensure that the patient’s medical records are retrieved, organized, processed, indexed, and available upon request in a timely and efficient manner. This position is responsible for communicating status and coordinating the delivery of records to meet deadlines for continuity of care.

Duties and Responsibilities:

• Index patients’ documents into Epic that include a sort, barcode, scan, quality check for accuracy, and then index and commit documents to the correct tab in the patient chart utilizing OnBase or Dentrix programs.
• Process Release of Information (ROI) and Subpoena requests using ROI Work Queue (WQ) (within 15 days) of receipt of the request.
• Answer all inquiries on a daily bases, which include telephone calls, in-basket messages, and emails regarding communication on status updates, document look-up, and all other questions related to the patient’s medical records.
• Process pre-operative (pre-ops) requests.
• Utilize e-fax, secure email, or online portals upload or send medical records, consult notes, and results to fulfill ROI requests.
• Send incoming patient records to PCP or ordering provider for review and signage and collect to begin scanning/indexing processing.
• Participate in annual chart purge by preparing the archived charts for destruction according to the charts that meet the retention schedule criteria.
• Retrieve and compile medical records for all health plan audits.
• Request archived medical records from off-site storage as needed.
• Other duties and responsibilities as assigned by the direct Supervisor.

Position Requirements:

• Prior experience in the healthcare field required
• Familiarity with EPIC, OnBase, Dentrix, Medpoint, RadNet, eConsult, and other health-related systems
• Proficient with computers and Microsoft Office (Word, Outlook and Excel)
• Working knowledge of medical terminology.
• Excellent interpersonal skills to handle customer relations and team communication.
• Must be detail-oriented
• Covid-19 vaccination required as a condition of employment as required by State law. Medical and religious exemptions may apply.

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. Saban is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Saban Community Clinic will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

About Us:

The Saban Community Clinic was founded in 1967 on the principle that healthcare is a right, not a privilege. It is our mission provide affordable quality Whole Person Care to everyone regardless of income or immigration status in a caring environment. This includes medical, behavioral health and dental care.

Saban Community Clinic values the diversity of the people it hires and serves. Diversity at Saban means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, gender identity, sexual orientation or disability.

Our impact continues to grow. Come join our dynamic team to help build healthier communities and make a difference in our patient's lives!

Qualifications