IT Systems Administrator chez Relevant Industrial LLC

Description

Responsibilities include but are not limited to:

• Advanced demonstration of diagnostic skills. 
• Provides clear concise communication with project team and mid-level management.
• Demonstrated ability to work with individual third parties and coordinate solutions internally. 
• Act as owner and primary administrator of assigned application(s). 
• Lead and execute the end to end IT integration for company acquisitions, including due diligence, planning, and hands on migration of all systems.
• Manage complex Microsoft 365 / Azure tenant to tenant migrations, including the consolidation of identities, Exchange Online mailboxes, SharePoint data, and Teams environments.
• Orchestrate the seamless integration of acquired company networks and Active Directory domains, ensuring unified identity management and access control.
• Oversee the migration and consolidation of disparate phone systems.
• Develop and execute detailed cutover plans for server, application, and data migrations (both on prem and cloud) with a focus on minimizing downtime and business disruption.
• Provide application and system support to all employees for assigned application(s). 
• Troubleshoot issues, providing expert level support. 
• Resolve issues or identify escalation to Systems team or vendor. Own issue until resolved. 
• Architect the application(s) to meet business needs. Establish integration with other applications. 
• Establish best practices for administering and securing application(s). 
• Provide application performance monitoring, evaluation and optimization. 
• Propose and implement/lead job automation using scripts and other tools.
• Implement solutions to meet or improve specific customer or business needs. 
• Research, evaluate and provide guidance in the selection of 3rd party applications.
• Analyze, configure, document, implement and support 3rd party applications. Analyze application incidents to identify root causes. 
• Work closely with the vendor’s product support team to implement solutions. 
• Analyze existing processes to identify inefficiency and opportunities for improvement. 
• Ensure successful installation and validation of vendor-provided upgrades and patches or work with vendor on upgrades and validation 
• Monitor license usage and budgeting for licensing costs. Provide metrics on anticipated needs during budget cycle and submit procurement requests when additional licenses are required.
• Process change requests for modifications to the application configuration. 
• Maintain application roadmap and work with Manager, Applications Administration to set priorities. 
• Provide timely and accurate status reporting. Manage projects to build new functionality, workflows, processes, and/or reporting in the application including requirements gathering, configuration, testing, user documentation and training. 
• Develop and maintain all user documentation related to assigned application(s), including policies and procedures. 
• Drive user adoption across the organization through user training and best practices.
• Maintain relationships with vendors to resolve application issues and ensure needs for new functionality are considered in future releases. 
• Support the company's commitment to protect the integrity and confidentiality of systems and data.

Requirements

Position Requirements

• Bachelor’s degree or higher in an IT discipline desired but not mandatory depending on experience.
• Minimum of 5 years of experience in the Systems Administrator role.
• Experience architecting and managing an Azure environment including: Monitoring, Optimizing performance, managing Azure subscriptions, resources, managing storage solutions, virtual network services, security and managing identities and access.
• Specific experience with Microsoft Operating Systems 2016 and newer and Microsoft Exchange Server 2013. 
• Experience administering Microsoft O365.
• PowerShell scripting.
• Specific experience with Cohesity Backup software.
• Knowledgeable with Palo Alto firewall technology and Aruba switching and routing.
• Experience with email-filtering appliance is a plus, specifically Mimecast.
• Skilled with VMware 6.5 including VLAN and Enterprise Plus features
• Experience with iSCSI SAN; Dell EqualLogic knowledge is a plus
• ERP systems, Epicor - Prophet 21 preferred but not required.
• Solid understanding of AD, DNS and DHCP and Windows Server Update Services
• Group Policy Objects experience.
• MSCE certification preferred but not required.
• Experience with Ninja RMM preferred but not required.