Usher/Event Staff - Houston Symphony chez 5 STAR Event Services

Description

Are you looking for an exciting part-time job where you can be part of Houston’s top sports and entertainment events?

5 STAR Event Services is hiring personable and professional individuals to join our team as Ushers and Ticket Takers at the Houston Symphony in Jones Hall! This is a great opportunity to earn steady income while working unforgettable events — and you control your schedule!

🎵 Why You’ll Love This Job:

• Flexible Scheduling: Work when you want. Not available this month? No problem!

• Behind-the-Scenes Access: Be part of high-demand events, often sold out!

• Fun Environment: Enjoy live performances and an energetic atmosphere.

• Steady Part-Time Income: Ideal for students, retirees, or anyone seeking extra income.

🛠️ Responsibilities May Include:

• Scanning tickets at entry points

• Greeting and directing guests to seating and services

• Monitoring access points to ensure only authorized entry

• Enforcing venue policies and CDC safety guidelines

• Performing bag checks and screening procedures

• Reporting suspicious behavior or safety concerns

• Assisting with emergency evacuations if necessary

• Providing security escorts as needed

🧍 Ideal Candidates:

• Are customer-service oriented and friendly

• Have a professional attitude and appearance

• Can stand for extended periods and work evenings/weekends

• Are reliable, punctual, and able to follow procedures

Ready to join the team? Apply now and start working events at one of Houston’s premier cultural venues!

Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee must also possess the following qualifications:

• High School diploma or GED equivalent
• At least 18 years of age
• Reliable forms of communication and transportation
• Texas Non-Commissioned Guard Card Preferred (Training & Exam provided. All applicants are to pass exam, submit to fingerprinting, and criminal background check.)

Skills and Abilities:

• A strong customer-service attitude and professional appearance
• Possess excellent written and oral communication skills
• The ability to understand and interpret credentials, documents, signs, rules, policies, and instructions
• The ability to communicate effectively with clients, patrons and other employees
• The ability to multi-task, cross-train and learn new skills quickly
• The ability to remain calm and level-headed under high-pressure situations

Physical Requirements:

• Full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly
• The ability to walk and stand for extended periods of time (shift duration)
• The ability to lift 25lbs.

Work Environment: 

• Elevated noise levels. Live events can be very loud, and employees must be prepared to be exposed to increased noise levels. Ear plugs are available upon request.
• An energetic and fast-paced environment
• Crowds (as in LOTS of people!)
• Working outdoor venues. Some of the symphone concerts take place outside or in open-air venues and take place rain or shine. Reasonable accommodations are made to assist with employee comfort when necessary (tents, rain ponchos, drinking water, etc.)
• Evening and weekend work schedules. Many events take place in the evenings and on the weekends. Flexible availability is required.

Company: 5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries. Since 2000, our security officers, event staff personnel, ushers, and ticket takers have delivered industry leading service to fans at more than 40,000 events in Houston, Austin, and San Antonio, Texas. Our clients include MLS & NWSL Soccer, NCAA Football, Formula 1, MotoGP, NASCAR Racing, AHL Hockey, G League Basketball, amphitheaters, stadiums, arenas, theaters, symphonies, festivals, conventions, and more.

Contact us at 713-400-0775, or find your answer on our website: www.5starstaff.com

5 STAR Event Services · 501-1000 employees · Founded 2000 · DPS License # B09954 · Privately Held· Women's Business Enterprise ·Equal Opportunity Employer

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