Part-Time Retail Sales Associate chez Seattle Art Museum
Seattle Art Museum · Seattle, États-Unis d'Amérique · Onsite
- Junior
- Bureau à Seattle
ESSENTIAL DUTIES
Assist in the daily operations of the shops and provide excellent customer service to visitors.Responsibilities will include the following, but are not limited to:
Retail Operations
- Provide outstanding customer service, including the dissemination of product and Museum information to customers and staff
- Process transactions in Counterpoint POS, including but not limited to, opening/closing registers, sales, returns, department transfers, shipping orders store credits, gift certificates, tax adjustments, price changes, and selling SAM Memberships
- Perform select operations of SAM Gallery as requested, including but not limited to, art sales, handling original works of art, hanging art, filing and database related tasks, communicating with artists and clients
- Restock sales floor merchandise and supply areas
- Clean and arrange displays as instructed
- Maintain a thorough knowledge of inventory, museum, membership, and shop policies to assist customers
- Unpack shipments as they arrive and store products in stockroom as instructed
- Utilize excellent customer service to proactively assist customers
- Promote good relations with visitors, staff, and volunteers
Other Duties
- Participate in annual inventory efforts
- Contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer service—creating positive, meaningful experiences for all visitors, every time
- Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM’s work
WE ARE LOOKING FOR
Required Qualifications
- High school diploma or equivalent combination of education and experience
- One year of experience in retail sales
- Orientation towards providing superior customer service
- Ability to establish and maintain effective relationships with colleagues and visitors
- Proficiency in Microsoft Office Suite, Zoom, and internet-based research
- Proficiency with point-of-sale systems
- Ability to pass and maintain security background check clearance
- Three years’ experience in retail sales
- Experience with retail environments within the Arts & Culture, Entertainment, or Sports sectors
FLSA STATUS: Non-Exempt
REPORTS TO: Shop Manager
COMPENSATION: $22.76 / hour
ABOUT SAM
Seattle Art Museum’s vision is to be the museum for all of Seattle—a bold, dynamic hub of creativity, belonging, and cultural leadership, shaping the future of art and community. To create a welcoming community where people find inspiration and discover our common humanity through exceptional art and dynamic, engaging programs. Art is always at the start and heart of what we do. Collecting, conserving, and displaying extraordinary works of art is the governing motivation of our museum. So too is fostering a vigorous exchange of ideas while cultivating connection with the broad array of communities we serve. As the leading visual arts institution in the Pacific Northwest, SAM shares its global connections, powerful exhibitions, and dynamic programs to engage, educate, and inspire. SAM is a vibrant, three-site organization that is supported by 365 employees, 10 executive leaders, and more than 200 volunteers.
BENEFITS
Temporary SAM Staff have access to an onsite fitness facility and SAM’s museum library, can access a no-cost Employee Assistance Program resource, enjoy a 20% discount at the SAM Museum Shop and a 10% discount at SAM’s MARKET cafe, receive 2 SAM guest passes per quarter worked, can access 8 Home Free Guarantee cab rides home per year, and accrue paid sick leave at a rate of .0385 per hour worked.
WORK SCHEDULE
Due to varying demand, hours will fluctuate from week to week, Wednesday – Sunday.
WORKING CONDITIONS
Exposure: Work areas are primarily inside, in a climate-controlled environment with light background noise.
Stationary Work: Approximately 100% of time is spent moving around the work area. Extended periods of standing are required.
Communication: Clear and effective verbal and written communication in English with trustees and co-workers is necessary.
Vision: Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.
Office Work: Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.
Lifting/Carrying/Pushing/Pulling: Ability to transport up to forty (40) pounds of equipment and supplies.
Working at Heights: The ability to work safely at heights and on ladders is required.
ACCOMMODATION
If you need assistance applying for a role due to a disability or additional need, please let us know at [email protected].
The Seattle Art Museum will consider reasonable accommodations for all employees with disabilities to perform the essential functions/duties of this position. If you need an accommodation during the application or interview process, please contact [email protected]. Postuler maintenant
