Events Floor Manager chez Diageo

Events Floor Manager

Johnnie Walker Princes Street

Permanent

Closing Date: 6th November 2025

Please note: This role will require evening and weekend work.

Purpose of Role

The Events Floor Manager will be one of Diageo’s hospitality experts and will support the senior Events & Food & Beverage Management team with providing strong leadership and direction across venue.

Top Accountabilities 

• Responsible for managing all aspects of event delivery in line with planning sheets, acting as onsite manager to ensure events and food and beverage operations are delivered effectively, safely, and professionally.

• Support the Food & Beverage Department and Senior Bar Management with the smooth delivery and day-to-day operations wherever possible or required to do so.

• Anticipate visitor expectations and market trends and continually review business models and service offerings to improve customer experience and profitability.  

• Report routinely to the Senior F&B Management team on key performance indicators including service delivery, health and safety and event logistics.

• Assisting with training and staff development as well as continuously improving their own personal development growth.

Qualifications and Experience required 

• Management experience within a hospitality environment.

• Experience of working within a high-end or five-star establishment, with a proven ability to deliver exceptional customer service.

• Relevant hospitality or business qualification.

• Experience servicing events within a venue and implementing venue health and safety, food safety and hygiene regulations.

• Have a consistent record of hitting premier standards within customer service, delivery of targets and KPI’s.

• Have a proven track record of leading and motivating a successful team to achieve maximum performance. 

• Administration skills, the ability to operate digital software systems and EPOS systems.

• Great organization and communication skills to convey clear messages and instructions.

• Proven track record of working at pace, responding to sales performance, prioritising multiple priorities, and consistently delivering against challenging budgets.

• Knowledge of alcohol licensing laws across the food and beverage industry.  

• A second language would be desirable.

• The role will require shift and weekend work.

Working with Us

Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

• We offer a highly competitive rewards and benefits package including: Contemporary work life balance policies and wellbeing activities

• Subsidized gym membership

• Contributary pension scheme

• Product Allowance

• Comprehensive health insurance for you and your family

• Annual bonus (dependent on performance)

• Share options

• 28 days’ vacation per annum

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this. 

About Us

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands.

Join us and you’ll collaborate, explore, and innovate. Challenge and be challenged. Together with passionate people from all over the world, you’ll build brands consumers love.

We value each other and celebrate different perspectives. In our inclusive culture, you’ll have the backing you need to test new ideas and learn from them. Harness your passion and desire to grow as you make your mark. Let’s unlock a brighter, more exciting future together.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. To achieve this, we need the world’s very best people. We're looking for people with curiosity, creativity, boldness and a sense of purpose to take Diageo and our timeless, pioneering brands to the next level.

Feel inspired? Then this may be the opportunity for you.