Restaurant Manager (Culver City, CA) chez Tender Greens
Tender Greens · Culver City, États-Unis d'Amérique · Onsite
- Professional
 - Bureau à Culver City
 
- Leading Team Members by:
 - Guiding team members by exemplifying exceptional guest service and fostering an enthusiastic and uplifting environment
 - Ensuring team members adhere to established policies and procedures
 - Ensuring day to day practices related to Team Members are adhered to including initial new hire and payroll documents are completed in a timely manner, new hire training requirements within expectations and offboarding procedures completed for terminated team members.
 - Reviewing the completion of members training checklist and certification using Tender Greens Training Certification Process
 - Conducting daily line-ups to communicate, training and educate team members of any changes or new process, product or equipment introduced to restaurant operation
 - Completing daily time edit and capture time edit signatures from employee
 - Coaching, mentoring, and managing team member relations in partnership with the Executive Chef and People Services
 - Ensuring all team member injuries are reported at the time of injury following Tender Greens protocols.
 - Ensuring employee safety training is completed in a timely manner and safety standards are adhered to.
 
- Managing Purchase Tracker daily and ensuring operating costs are in line with budget, as well as ensuring transfers are completed in the Inventory System and captured in the Purchase Tracker.
 
- Following up on and resolving guest complaints either in person or by phone.
 - Ensuring all guest injuries are reported at the time of injury following Tender Greens protocols.
 - Supervising the opening and/or closing of the restaurant depending on schedule
 - Ordering of restaurant items including IFS, Meat, Produce, Drinks, Wine & Beer, office supplies, uniforms, gift cards and menus
 - Submitting and approving invoices in Plate IQ
 - Submit electronic expense reports (through Concur) to Account Payable on a weekly basis.
 - Submit catering orders and review upcoming orders daily.
 - Ensuring that Point of Sale System (Aloha & Olo) functions are being conducted according to policy such as comps & re-opening/ reprinting checks, conducting same day refunds, and doing a system refresh.
 - Completion of daily line checks, monthly walkthroughs, Hazard Checklist
 - Conducting nightly notes and entering sales into the purchase tracker
 - Performing other related duties as assigned or requested
 
- Strong culinary experience preferred
 - Demonstrated leadership skills, including coaching, directing, and motivating a team
 - Culinary interest with commitment to continued culinary development
 - Proficient in MS Office, Google Docs
 - Excellent written and verbal communication with a positive and outgoing personality
 - Customer service focused and solution oriented
 - Capable of delegating multiple tasks
 - Must enjoy and be able to succeed in a fast-paced and high stress work environment
 - Ability to work a flexible schedule based on restaurant needs
 - Ongoing current Food Safety Manager certification
 
- Must be able to lift items through full range weighing up to 50 lbs. on a regular and continuing basis
 - Repetitive forward bend of head/neck
 - Some bending/kneeling/stooping/twisting/reaching required
 - Some repetitive motion and force required
 - Must be able to stand/walk for long periods of time (not all at one time)
 - Must be able to work in a stationary, seated position as needed (not all at one time)
 - Must be able to work in a hot kitchen environment
 - Sight, speech and hearing necessary to communicate with Team Members, Vendors and Guests
 - Sight and good sensation are necessary to prevent burning oneself while in the kitchen areas
 - Hours: Will vary, must be available to work nights & weekends
 - All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.