File Clerk - Client Services Associate chez None

JOB SUMMARY

This position is responsible for the accurate filing of slides, reports and various administrative/office support tasks within stringent timelines. 

Avero Diagnostics operates on a 24/7/365 basis; individual may be required to work various shifts, including days, nights, weekends, and holidays.  Schedule flexibility with and without advanced notice is required.

ESSENTIAL JOB DUTIES

• Accurately handle the following within stringent timelines in an organized manner:
  1. Laboratory slide filing
  2. Pulling slides for QA and other related purposes.
• Assigning malignancy QA slides.
• Logging in slide and block returns from reference laboratories into LIS and refiling material.
• Provide administrative/office support as directed.

EDUCATION/CERTIFICATION/LICENSE 

• High School Diploma or equivalent required; college degree is a plus.
• Active and valid US State-Issued Driver’s License with acceptable motor vehicle record as defined and approved by the company’s vehicle insurance carrier. 

EXPERIENCE

• Minimum 6 months of experience required:
• High volume professional filing within a medical setting
• Professional administrative/office support
• Laboratory and/or healthcare environment experience is a plus.

KNOWLEDGE, SKILLS AND ABILITIES 

• Intermediate knowledge of administrative and office support practices, processes and procedures.
• Adept experience with general office equipment which includes, but is not limited to, the following: photocopier, scanner, printer, telephone, fax, etc.
• Exhibits patience and approachability, sets positive tone and example for team member behavior, work ethic & quality, abilities, skills and overall performance.
• Maintains confidentiality at all levels and consistently acts with high integrity.
• Demonstrates patience, approachability, and sets a positive tone for team behavior, work ethic, quality, and overall performance, focusing on team success over individual achievement.
• Consistently delivers high-quality work on time and takes responsibility for outcomes.
• Build and sustain effective relationships with team members across all organizational levels.
• Exhibits professional communication abilities, including listening, writing, and speaking fluently and effectively in English.
• Works effectively both collaboratively within a team and independently with minimal supervision.
• Thrives in fast-paced, high-growth environments, managing competing priorities and frequent interruptions with ease.
• Functions as a responsible, organized self-starter with excellent time management, follow-through, and a commitment to continuous learning and improvement.
• Possesses strong analytical and research skills with a proactive approach to identifying, assessing, and resolving complex challenges and processes.
• Demonstrates effective facilitation, negotiation, and conflict resolution skills.
• Skilled in utilizing various software applications, including MS Windows, Outlook, Word, Excel, and healthcare databases/systems.
• Maintains regular, reliable attendance and punctuality.
• Maintains a professional appearance, communication style, and demeanor.

WORKING CONDITIONS

• This position operates in a fast-paced office and lab environment, requiring adherence to daily workload demands, potential exposure to chemicals, and the use of personal protective equipment and universal precautions.
• The role involves regular use of standard office equipment, including computers, printers, phones, and mobile devices, in a work environment with noise levels ranging from moderate to loud.

PHYSICAL REQUIREMENTS

• The position may require exerting up to 20 pounds of force occasionally, 10 pounds frequently, and negligible force constantly to move objects.
• Regular activities include talking, hearing, sitting, standing, walking, using hands to handle or feel, grasping, reaching, and performing repetitive movements with wrists, hands, and fingers.
• Specific vision abilities include close visual acuity and the ability to adjust focus for tasks such as data analysis, reading reports, transcribing, viewing computer monitors, and legally operating a motor vehicle.
• Avero is an equal opportunity employer and strives to provide a workplace free of discrimination and harassment. We are committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

The duties and responsibilities outlined in this job description are intended to provide a general overview of the primary functions, required knowledge and skills, and scope of responsibility for the role. This is not an exhaustive list of all job requirements, and employees may be asked to perform additional duties, work various shifts, or assist in other areas to cover absences, manage peak workloads, or balance staffing needs. These job details are not intended to create an employment contract and are subject to change at the employer's discretion.