Localization Content Specialist (Spanish) chez Crumbl

This full-time role will carry out the localization and translation of Crumbl’s training content for international Spanish-speaking franchises, starting with Mexico. This position will contribute to the entire instructional design process, working with various experts and teams to ensure information and content in Crumbl’s training—from our Operations Manual to our recipes—are carefully localized to support Spanish-speaking international operations. 

Duties and Responsibilities

Quickly become an expert in Crumbl training and track changes to international operations as they develop with other experts across the Crumbl Ops team.

Use language and cultural expertise to assist in the localization of training, adjusting training content for culture, operations, and language differences.

Evaluate and prioritize existing training content in need of translation.

Translate US (English) training content into Spanish. 

Proofread existing and auto-generated translations to ensure they are easy to understand and precisely communicate the intended information.

Occasionally design training and communications specific to international or Spanish-language franchises.

Advise on curriculum development, content strategy, and communications that will be utilized internationally.

Help establish new cross-team workflows to continuously localize information quickly and accurately.

Occasionally be on camera in training videos acting as an host, voiceover, extra, or baker.

Qualifications

Excellent grammar, communication, and writing skills in both English and Spanish. Spanish as first-language preferred. 

Demonstrated ability to accurately translate written materials from Spanish to English.

Sensitivity to Spanish dialect nuances, culture differences, and international relationship dynamics.

Ability to work with common word processing software (Microsoft Word, Google Docs) and quickly adapt to our proprietary internal technology.

Comfortable to self-direct, prioritize, scope projects, and make decisions where necessary to get work done effectively.

Bachelor’s degree English/Spanish or ATA certification are welcome, but not required.

Prior experience in baking and/or franchise work environments is a bonus.

Prior experience localizing information for international companies is also a bonus.

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