End User Computing Lead Engineer chez Cognizant

%3Ch1 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-ansi-language:EN-CA;mso-themecolor:text1;%22 lang=%22EN-CA%22%3EJob Summary: %3C/span%3E%3Cspan style=%22font-weight:normal;line-height:115%;mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EThe EUC Lead is responsible for overseeing the end-user computing environment within an organization. This includes managing hardware, software, support services, and ensuring optimal user experience and productivity. The role involves strategic planning, team leadership, and continuous improvement of EUC systems and processes.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/h1%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:black;mso-list:l2 level1 lfo2;mso-themecolor:text1;tab-stops:list .5in;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-CA;%22 lang=%22EN-CA%22%3E%3Cstrong%3EIn this role, you will:%3C/strong%3E%3C/span%3E%3Cspan lang=%22EN-US%22%3E%3Cstrong%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22background-color:white;margin-top:.75pt;mso-add-space:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EDevelop and implement EUC strategy aligned with IT and business goals.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin-top:.75pt;mso-add-space:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3ELead and manage the EUC team, including desktop support specialists and engineers.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin-top:.75pt;mso-add-space:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3ECollaborate with IT and business stakeholders to enhance user experience and productivity.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin-top:.75pt;mso-add-space:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EStay current with emerging technologies and trends in EUC.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin-top:.75pt;mso-add-space:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EManage and support all end-user hardware (desktops, laptops, mobile devices, printers).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin-top:.75pt;mso-add-space:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EOversee installation, configuration, and maintenance of end-user software and applications.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin-top:.75pt;mso-add-space:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EEnsure effective incident management and resolution of IT support issues.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin-top:.75pt;mso-add-space:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EManage device lifecycle: procurement, asset tracking, upgrades, and disposal.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22background-color:white;margin-top:.75pt;mso-add-space:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EImplement and enforce IT policies, security standards, and compliance.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Cstrong%3EWork model:%26nbsp;%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-GB;mso-themecolor:text1;%22 lang=%22EN-GB%22%3EAt Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an Onsite position requiring 5 days a week in%26nbsp;%3C/span%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3Ea client office in%26nbsp;%3Cstrong%3EEverett, WA%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-CA;mso-themecolor:text1;%22 lang=%22EN-CA%22%3EThe working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.%3C/span%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:EN-CA;mso-themecolor:text1;%22 lang=%22EN-CA%22%3EWe%27re excited to meet people who share our mission and can make an impact in a variety of ways. Don%27t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.%3C/span%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Cstrong%3EIn this role, you need:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22background-color:white;margin:.75pt 0in .0001pt .25in;mso-add-space:auto;mso-list:l3 level1 lfo3;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EShould have knowledge on EUC operations and tools%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin:.75pt 0in .0001pt .25in;mso-add-space:auto;mso-list:l3 level1 lfo3;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EGood knowledge of ticketing tools (preferably Service Now)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin:.75pt 0in .0001pt .25in;mso-add-space:auto;mso-list:l3 level1 lfo3;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EUnderstand EUC concepts in Categorization, Priorities, Work Flows for all different types of calls such as Break-Fix, IMAC, Service Request, Problem, Incident and Change Management etc.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin:.75pt 0in .0001pt .25in;mso-add-space:auto;mso-list:l3 level1 lfo3;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EShould have knowledge on MS Office and Teams%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin:.75pt 0in .0001pt .25in;mso-add-space:auto;mso-list:l3 level1 lfo3;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EIntermediate level%3C/span%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-spacerun:yes;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3Eknowledge of SCCM / Desktop Central, Intune, Printer Configuration, Imaging Machines, Triaging Breakfix issues%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin:.75pt 0in .0001pt .25in;mso-add-space:auto;mso-list:l3 level1 lfo3;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3ETaking ownership of issues through to resolution on all appropriate requests.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin:.75pt 0in .0001pt .25in;mso-add-space:auto;mso-list:l3 level1 lfo3;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EThis position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin:.75pt 0in .0001pt .25in;mso-add-space:auto;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EGood understanding of End User Computing IT infrastructure Devices to enable understanding of process and requirements - Desktops, Laptops, Printers, Handhelds, Smartphone etc.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;margin:.75pt 0in .0001pt .25in;mso-add-space:auto;mso-list:l1 level1 lfo4;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EGood understanding of skills in Microsoft Windows %26amp; MAC desktop operating systems and business productivity applications ie Office. Again this is to enable understanding of process and requirements when assessing and collecting process requirements and relaying them.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22background-color:white;margin:.75pt 0in .0001pt .25in;mso-add-space:auto;mso-list:l1 level1 lfo4;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:PT;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22 lang=%22PT%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22 lang=%22PT%22%3EEffective communication in English mandatory.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:PT;mso-themecolor:text1;%22 lang=%22PT%22%3E%3Cstrong%3E%3Co:p%3E %3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Cstrong%3ESalary and Other Compensation:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3EApplications will be accepted until October 22, 12, 2025%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3EThe annual salary for this position is between %2479,000 to %2492,500 depending on the experience and other qualifications of the successful candidate.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3EThis position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Cstrong%3EBenefits:%3C/strong%3E%26nbsp;Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:black;mso-list:l0 level1 lfo1;mso-themecolor:text1;tab-stops:list .5in;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:ES-SV;%22%3EMedical/Dental/Vision/Life Insurance%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;mso-list:l0 level1 lfo1;mso-themecolor:text1;tab-stops:list .5in;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan lang=%22EN-US%22%3EPaid holidays plus Paid Time Off%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;mso-list:l0 level1 lfo1;mso-themecolor:text1;tab-stops:list .5in;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:ES-SV;%22%3E401(k) plan and contributions%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;mso-list:l0 level1 lfo1;mso-themecolor:text1;tab-stops:list .5in;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:ES-SV;%22%3ELong-term/Short-term Disability%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;mso-list:l0 level1 lfo1;mso-themecolor:text1;tab-stops:list .5in;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:ES-SV;%22%3EPaid Parental Leave%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;mso-list:l0 level1 lfo1;mso-themecolor:text1;tab-stops:list .5in;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:ES-SV;%22%3EEmployee Stock Purchase Plan%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:.5in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ansi-language:ES-SV;mso-themecolor:text1;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Cstrong%3EDisclaimer:%3C/strong%3E%26nbsp;The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-themecolor:text1;%22 lang=%22EN-US%22%3E%3Cstrong%3E#LI-MA1#CB #Ind123%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-ansi-language:ES-SV;mso-themecolor:text1;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E Postuler maintenant