- Senior
- Bureau à Long Beach
Location: Long Beach, CA (Hybrid – 3 days/week on-site)
Reports to: SVP & General Manager
Team: 6 Software Developers, 1 IT Admin, Contractor Partners, Interns
Who We Are
Image Solutions is a fast-growing custom uniform partner serving some of the most recognizable brands in North America—like Discount Tire, Enterprise Rent-A-Car, and Albertson’s. We design, source, manufacture, and distribute uniforms across multiple industries. Our tech-forward approach and people-first culture fuel our mission: to help people look and feel great at work. Headquartered in Long Beach, CA, with a 100,000 sq ft distribution center in Cincinnati, OH, we are proud to donate 10% of profits to charity each year.
Position Summary
We are seeking a visionary and strategic Director of Information Technology and Systems to lead our technology function across a growing, innovation-driven organization. This role is pivotal in shaping and executing our technology strategy, overseeing enterprise systems, guiding software development, and ensuring robust cybersecurity. As a key member of the leadership team, you will contribute to the company’s vision, mission, and values while fostering a high-performance culture that supports our continued growth across two states and a team of 90+ employees.
Key Responsibilities
Leadership and Team Development
- Lead, mentor, and develop a high-performing IT and software development team.
- Cultivate a collaborative, inclusive, and growth-oriented team culture.
- Implement professional development programs and succession planning to support team growth and retention.
- Collaborate cross-functionally to ensure IT is a strategic partner across the organization.
- Preferred: Participation in a leadership academy or formal leadership development program.
Technology Strategy
- Develop and execute a forward-thinking IT strategy aligned with the company’s business goals and growth trajectory.
- Partner with executive leadership to shape and support the organization’s vision, mission, and values through technology.
- Evaluate emerging technologies and trends to drive innovation and maintain a competitive edge.
- Lead digital transformation initiatives to enhance operational efficiency and customer experience.
Enterprise System Ownership
- Oversee the architecture, implementation, and optimization of enterprise systems (e.g., ERP, CRM, HRIS, financial systems).
- Ensure seamless integration between systems to support cross-functional workflows and data integrity.
- Drive automation and process improvements across departments through technology solutions.
- Manage system upgrades, migrations, and lifecycle planning.
Software Development Oversight
- Provide strategic leadership to the internal software development team, ensuring alignment with business objectives.
- Oversee the full software development lifecycle (SDLC), including planning, design, development, testing, deployment, and maintenance.
- Champion agile methodologies and DevOps practices to accelerate delivery and improve product quality.
- Foster a culture of innovation, continuous improvement, and technical excellence.
Security and Compliance
- Own the organization’s cybersecurity strategy, ensuring the protection of data, systems, and infrastructure.
- Implement and maintain security policies, risk management practices, and compliance with relevant regulations (e.g., SOC 2, HIPAA, GDPR).
- Lead incident response planning and execution, including disaster recovery and business continuity strategies.
- Conduct regular security audits and assessments.
Vendor and Infrastructure Management
- Manage relationships with technology vendors, consultants, and service providers to ensure optimal performance and value.
- Oversee IT infrastructure, including cloud services, networks, hardware, and software assets.
- Negotiate contracts and manage budgets for IT and software services.
- Ensure high availability, scalability, and reliability of all technology systems.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).
- 10+ years of progressive IT leadership experience, including 5+ years in a senior management role.
- Proven experience leading software development teams and enterprise IT operations.
- Strong understanding of cloud infrastructure, cybersecurity, DevOps, and modern software architecture.
- Demonstrated success in strategic planning, team development, and cross-functional leadership.
- Experience in a high-growth, technology-driven organization preferred.
- Participation in a leadership academy or formal leadership development program is a strong plus.
- Bonus: Experience with apparel, distribution, manufacturing, or eCommerce systems.
Key Competencies
- Strategic and systems thinking
- Executive presence and communication
- Change management and digital transformation
- Team leadership and talent development
- Business acumen and customer-centric mindset
- Risk management and compliance expertise
Why Join Image Solutions?
- Competitive compensation package + leadership bonus
- 401(k) with matching contributions
- Medical, dental, and vision insurance
- Hybrid work environment with in-office collaboration
- A growing, mission-driven company that invests in its people
- Recognition through Milestone Rewards (5–10–15 years)
- Opportunity to shape the tech future of a fast-scaling business
