Cash Application Representative chez Tech Hill
Tech Hill · Silver Spring, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Silver Spring
Minimum Education
High School Diploma or GED (Required)
Minimum Work Experience
2 years Related experience (Required)
3 years Health care experience (Required) Or
1 year Business Operations Spec. I or II (Required)
Functional Accountabilities
Patient Accounts
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Safety
High School Diploma or GED (Required)
Minimum Work Experience
2 years Related experience (Required)
3 years Health care experience (Required) Or
1 year Business Operations Spec. I or II (Required)
Functional Accountabilities
Patient Accounts
- Receive electronic and hard copy payment batches from payers; review documents for proper authorizations prior to posting; allocate and post payments to correct accounts.
- Process prepared requests for contractual adjustments and denials based on codes.
- Process inter-company transfers.
- Re-establish reimbursement paid in error and accounts receivable; identify and correct credit balances resulting from double payments.
- Based on payer requirements and department practices, determine amount to bill from parent/ guarantor.
- Recommend write-off amounts to manager for decision-making.
- Analyze overpayments and credit balances.
- Based on guidelines and contractual requirements, recommend refunds to manager for approval.
- Record all check numbers received from the bank into an Excel spreadsheet daily.
- Reconcile batch amounts with posting process.
- Evaluate late charges for accuracy and enter late charges into an Excel spreadsheet daily.
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
