Field Trainer - Charleston chez The Spinx Company

The Spinx Company, a premier employer of South Carolina, operates 81 convenience stores in South Carolina and employs over 1,700 associates through its stores, food operations, and related businesses. Spinx is passionate about fulfilling people's everyday needs by providing quality services and products in a clean, safe, and convenient environment.

We operate in a fun and respectful manner that balances profit, community involvement, and environmental awareness while valuing our on-the-go customers, partners, and team of employees.

Benefits:

Paid vacation after 60 days

401k Retirement Plan

Weekly fuel discount (per gallon)

Holiday Savings Club

Annual Reviews

Health Insurance

Dental/Vision Insurance

Short Term Disability

Tuition Assistance

Scholarship Opportunities

JOB SUMMARY: The Field Trainer is responsible for on-site training of new hires for a specified region at one or more regional training facilities with occasional travel to other regions. New hires may include CSR, Core CSR, SSP, and management positions for Retail, Food Service, and Car Wash Store Operations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Deliver job-specific e-learning, instructor-led, and on-the-job trainings to new hires according to lesson plans.
• Administer and review assessments and track the new teammate’s performance during the first thirty days and ensure standards are being met as outlined in Spinx New Teammate Job Performance and Certification Standards.
• Schedule and facilitate coaching sessions and/or remedial training with underperforming new teammates, as necessary, to ensure performance according to standards outlined in Spinx New Teammate Job Performance and Certification Standards by day 45.
• Track and report to Manager of Learning all implemented coaching and/or remedial training sessions, certifications, failures, attendance, etc.
• Ensure that all new teammates are visited by an HR representative before day 30.
• Ensures accurate and thorough completion of new hire onboarding paperwork.
• Responsible for ordering and managing inventories of uniforms, name tags, supplies, learning materials, etc.
• Clean and maintain facilities; secure, maintain, and troubleshoot classroom technology equipment and devices.
•  Work with Operational and Support Center leaders to assess training needs and certification requirements when there is a change to the business (equipment, software, procedures, policies, etc.) or when a new business line is introduced. Present findings to the Manager of Learning.
• Periodically review curricula and materials for accuracy and make appropriate updates.
• Travel as required – Regular daily travel, occasional overnight travel.
•  Additional projects/ assignments as directed by the Manager of Learning or EVP for Human Resources.