- Professional
- Bureau à Walnut Creek
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
We believe transportation is more than movement—it’s the foundation of connected, thriving communities. As part of HDR’s Transportation Business Group, you’ll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to advancing transit, passenger and freight rail, aviation, federal transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or pioneering next-generation transportation solutions, your contributions will help define the future of mobility. This isn’t just a job—it’s a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all employee-owners at HDR, which is the foundation of our collaborative culture that connects employees around the world.
Contribute statistical analysis of project data, forecasting, benchmarking and identifying necessary project resources
Provide professional consultation
Achieve client satisfaction and meet project budget parameters
- Technical Delivery
Demonstrate growth toward becoming a nationally recognized expert in a tolling practice area
Lead the development of work products such as technical documents or reports, PowerPoint presentations, Visio diagrams, and Excel models
Research tolling trends, technologies, and policies to inform client strategies
Development of conceptual tolling approaches
Conduct deep data analysis using Excel, Power BI, relational databases, and other tools
Monitor and analyze toll transaction data to identify discrepancies, trends, and revenue opportunities
Reconcile tolling data across systems and vendors to verify accuracy and completeness
Analyze business processes and recommend improvements for efficiency and accuracy
Support quality assurance reviews and recommend enhancements
Task & Project Management
Support junior level staff in their development and growth
Lead projects and manage others in the delivery of tasks with a high level of quality
Manage scopes of work, schedules, cost estimates, procurement documents, contracts, and provide oversight of project tasks, deliverables, and sub-contracts
Apply HDR’s project management and QA/QC processes
Support general program management contracts for toll-related work elements including design reviews, operations, project production, and delivery
Business Development
Lead business development efforts, including writing or reviewing proposals
Identify opportunities and develop relationships with clients to secure contracts and tasks
Engage with the industry through conferences, business development meetings, and demonstrating thought leadership
Perform other duties as assigned
Keywords: Toll, Tolling, Consulting, Consultant, Back Office, Reporting, Business Rules, Operations, Change Management, Business Processes, Systems, Analysis, Procurement, Planning, Policy.
Master's degree
Knowledge of ArcGIS, SQL Server and/or Crystal Reports
Experience in an A/E/C industry
PMP Certification
Familiarity with tolling roadside systems, back-office systems, and/or customer contact center operations
Excellent written and communication skills.
Ability to handle a wide variety of tasks simultaneously requiring different skill sets.
Ability to adapt to the needs of our clients and work outside of one’s comfort zone.
Ability to handle complex technical tasks with a can-do approach
Experience working with state DOTs, toll system integrators, planning organizations, or Toll / Thruway / Turnpike Authorities.
Familiarity with tolling policies, technologies, or equipment.
Familiarity with data presentation and analytical tools such as Power BI, Tableau, etc.
Preference is given to local candidates
- Bachelor's degree in related field
- A minimum of 5 years related experience
- Efficient use of the internet and other electronic and hard copy media for research
- Strong Microsoft PowerPoint, Word, Project and Visio skills
- Expert Microsoft Access and Excel skills
- Strong analytical skills with the ability to compile and present summary level information
- Ability to obtain, cleanse, merge and analyze data from multiple sources
- Excellent interpersonal skills and strong relationship, organizational and follow-up skills
- Self-starter with proven track record of accomplishments
- An attitude and commitment to being an active participant of our employee-owned culture is a must
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
