- Professional
- Bureau à Woodland Hills
Channel Manager
Signature- Woodland Hills Office
Signature Payments by North. Customized payment solutions and technology partners.
Who we are:
Signature Payments by North is a leading provider of payment technology solutions for merchants, payment partners, and developers. For more than 20 years, they have provided customizable technology with a personal touch to merchants across industries, from small businesses and special-risk merchants to multinational retailers and technology partners.
Job Summary:
Signature Payments is looking for a Channel Manager to join our growing team. The Channel Manager is responsible for building the high risk channel of Signature Payments and increasing sales referral accounts through building excellent customer relations with new partners and existing contacts and resources. This position works with a specific portfolio of partners and merchants who provide a higher value to the Signature Payments’ integrated partner program model. Specific tasks include outbound call campaigns, using a CRM, and working well with platform teams.
What you'll do:
Assertive outbound calls to high value dealers and help them position Signature at the merchant level.
Develop add-on business and new product adoption with existing accounts.
Develop and maintain positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Work in concert as needed with other departments (Agent Support, Customer Support, Product, and Marketing).
Negotiate pricing and terms with partners and referrals to encourage the close of the sale.
What we need from you:
High school diploma or equivalent.
At least 3 years customer service and sales experience required, preferably within the Payment Processing Industry.
Successful history building new reseller relationships within an existing reseller base.
Knowledge of operations, commissions, software, technical support and I.T. processes.
Ability to apply creative, aggressive, and persistent selling techniques to confidently recruit/convert a specific channel type.
Additional Information:
Direct Reports: None
Travel Requirements: 20%
What we offer:
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
Medical, Dental, & Vision Coverage
Flexible Paid Time Off
401(k) + Match
Education Assistance
Paid Maternity & Paternity Leave
Mental Health Support & Well-Being Program
Company-funded Lifestyle Spending Account
Salary Range: Base Salary of $75,000-$95,000 + uncapped commissions
Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.
To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands
