Hotel Versailles + SVGC General Manager chez Midmark Corporation

The Role

We are seeking a dynamic and experienced General Manager to lead the operations of Hotel Versailles and Stillwater Valley Golf Course, including Silas Creative Kitchen, the 1819 Room, Riverwatch, Midmark Café, and Sycamore Bridge Farm. The General Manager embodies Midmark’s mission by leading and providing locally inspired hospitality, elevated dining, and engaging recreational experiences that reflect the spirit of the Versailles community.

This is a high-impact leadership role requiring operational expertise, strong business acumen, and a passion for exceptional guest experiences. The ideal candidate will be both strategic and hands-on, fostering alignment between Midmark’s hospitality standards and the expectations of our guests and community.

Primary Responsibilities

Operational Leadership

• Oversee daily operations of Hotel Versailles, Stillwater Valley Golf Course, and all associated venues.
• Develop and execute operational strategies that align with business goals and brand positioning.
• Collaborate with Midmark leadership for direction, support, and approval on strategic and operational initiatives.
• Maintain alignment between hotel standards, guest demographics, and the Midmark brand experience.

Financial Performance & Business Growth

• Oversee financial performance across all entities, including P&L management, forecasting, budgeting, and long-term planning.
• Develop and execute annual business and marketing plans to drive profitability and revenue diversification.
• Monitor performance metrics, analyze data, and adjust operations to optimize growth and sustainability.

Team Leadership & Culture

• Lead and develop a diverse team across hotel, restaurant, golf, and event operations.
• Partner with HR on talent acquisition, performance management, and succession planning.
• Foster a high-performance, guest-centric culture focused on accountability and continuous improvement.
• Model and reinforce Hotel Versailles’ Art+Science experience framework to deliver exceptional service.

Guest Experience & Brand Excellence

• Champion an authentic, locally driven Food + Beverage program in collaboration with culinary leaders.
• Ensure all guest touchpoints meet or exceed service standards through active engagement and feedback utilization.
• Oversee marketing, events, and community engagement initiatives to strengthen brand presence and customer loyalty.

Community & Partnerships

• Build strong relationships with community leaders, local businesses, and tourism organizations.
• Represent Hotel Versailles and Stillwater Valley Golf Course at community events, boards, and service initiatives.

What We’re Looking For

Education & Experience

• Bachelor’s degree in hospitality, business, resort management, culinary arts, tourism, event management, or related field.
• 3+ years of management experience in a full-service or boutique hotel, resort, or food and beverage setting (or equivalent combination of education and experience).

Skills & Competencies

• Comprehensive knowledge of hotel operations, financial management, and guest service standards.
• Strong financial literacy, including P&L interpretation, budgeting, forecasting, and revenue strategy.
• Proficiency in hospitality technology systems (PMS, POS, CRS, CRM).
• Excellent communication, presentation, and interpersonal skills.
• Skilled in leadership, coaching, and developing diverse teams.
• Strong decision-making and problem-solving abilities with a focus on innovation.
• Passion for guest service, operational excellence, and community engagement.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Supervisory Responsibilities

• Lead and direct hotel, culinary, and management-level teammates.
• Oversee departmental planning, budgeting, and performance initiatives.
• Exercise full authority for personnel decisions including hiring, performance management, and policy implementation.

Why Join Midmark?

• Lead two unique hospitality destinations committed to excellence and community.
• Shape a guest experience rooted in innovation, design, and local connection.
• Collaborate with a passionate team within a mission-driven organization.
• Enjoy opportunities for professional growth within a company dedicated to designing better experiences — from healthcare to hospitality.