General Manager chez KEYSTONE PACIFIC PROPERTY MANAGEMENT

Description

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations. 

We have an excellent opportunity for an experienced General Manager to join our amazing environment with an opportunity for continuous growth and development. For more information, please continue reading below!

Summary: To serve the Association Board of Directors as the onsite General Manager. To fulfill the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors under the direct supervision of the Regional Manager. Has significant contact with Board of Directors, committees, residents, guests, contractors, vendors, outside groups and associations, employees, and city staff.

Why Join Keystone? 

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. 

As a member of our team, your talents will be nurtured, and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon. 

We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth. 

We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

What We Offer:

• Competitive Salary 
• Work-Life Balance
• Opportunities for Career Growth
• Training and Mentorship from Successful Leaders in the HOA Industry
• Support for Continued Education
• Cell Phone Stipend 
• Mileage Reimbursement 
• Medical, Dental, and Vision
• Flexible Spending Account
• Pet Savings
• Pre-Paid Legal 
• Employer Paid Basic Life/AD&D Insurance 
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement Plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable 
• Paid Time Off (PTO)  
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

Requirements

Essential Duties and Responsibilities:

• Implement Board policy and directives within the scope of the management contract. 
• Prepares schedules and establishes priorities for routine and special work projects.
• Assist the Board of Directors with strategic planning initiatives.
• Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the      Association and distributes the financial data to the Board of Directors. Develop and administrate annual operating and capital budgets in accordance with the governing documents, state statutes, and Board policies. 
• Administers the various functions of the community within the projected and approved operating budget and advises the Board of Directors of significant operational problems or deviations from the management plan. 
• Provide regular status updates to the Board on all ongoing projects and obtain Board feedback/approval as necessary.
• Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
• Analyzes financial reports, coordinates input of professional advisors, and implements recommended procedures.
• Facilitate Annual Meetings and Elections.
• Establishes priorities, provides advice to the Board concerning major expenditures.
• Supervises expenditures to conform to budget guidelines.
• Establishes budget controls and prepares budget recommendations.
• Work with subcontractors and Association volunteers to communicate and implement the specific decisions of the Board of Directors. 
• Prepares or assigns a staff representative to prepare minutes and an action item list following board meetings. 
• Delegate and assist in the completion of punch list items as appropriate. 
• Create a sense of community in the Association through positive service and communication. 
• Practice and adhere to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor. 

Qualification Requirements:

• Must possess a valid Driver’s License and maintain a clean DMV record.
• Must have reliable transportation and the ability to drive to and from communities.
• Knowledge of landscape and maintenance issues and the ability to provide guidance to contractors/vendors. 
• Strong knowledge of the HOA industry.
• Certification through CAI or CACM. 
• Excellent oral, written communication, and listening skills. 
• Interpersonal problem-solving abilities. 
• Excellent financial and budgeting skills. 
• Excellent client service orientation. Responsive, follows up, and closes the loop with clients. 
• Strong computer skills. Proficient in MS Office, TEAMS, Outlook, Word, Excel, PowerPoint, and HOA software experience
• Strong attention to detail.
• Ability to maintain a positive attitude.
• Possess strong leadership and collaboration skills. 
• Excellent interpersonal, influencing, and relationship building skills.
• Effective organizational and time management skills. Ability to manage multiple tasks and priorities and meet deadlines. 
• Demonstrated strengths in working independently and in a team environment
• Must be able to attend and participate in night meetings.
• Verifiable references.
• Able to pass a background check. 

Education and/or Experience:

• 3 or more years of experience as an onsite General Manager 
• High School Diploma required. 
• Bachelor’s Degree preferred. 

Work Environment:

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to drive to communities.
• Ability to sit, stand, and operate business equipment. 
• Typical office environment with low-level noise exposure.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look at what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to [email protected] for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to the accessibility of the online application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal-opportunity employer. All applicants will be subject to a Background and DMV Check.