Assistant Director of Admissions (ADM2823) chez Hutchinson Community College

POSITION SUMMARY:

Under the direction of the Director of Admissions, the Assistant Director of Admissions is responsible for supporting and implementing strategies and initiatives that optimize enrollment at HutchCC. This role involves collaborating with staff to execute the Strategic Enrollment Management Plan, managing assigned resources, and contributing to the development and implementation of admissions policies and procedures. Additionally, the Assistant Director assists with outreach efforts and provides comprehensive support to prospective students and their families.

RESPONSIBILITIES:

Essential:

• Collaborate with the Director of Admissions in hiring, training, and supervising all departmental staff to ensure a high-performing team.
• Oversee the accurate recording and distribution of student inquiries, ensuring all prospective students and visitors receive courteous treatment and that reports are completed promptly and accurately.
• Provide comprehensive supervision of the Ambassador program, ensuring necessary skills and knowledge to effectively provide campus tours and admissions events.
• Fulfill all Director of Admissions responsibilities in their absence, ensuring continuity of leadership and operations.
• Support individual Recruiters by reviewing their activities, providing feedback to enhance their skills, and ensuring the admissions process aligns with the HutchCC Mission and Values.
• Regularly analyze data and drive activities that support daily, weekly, and monthly performance goals and use data to measure recruitment activity effectiveness, adjusting strategies as needed.
• Utilize the CRM tool and proper funnel management to effectively assist prospective students through the admissions process to enrollment.
• Provide excellent service to prospective students as well as accountability for enrollment growth in designated territory.
• Represent the college at a variety of on and off-campus recruiting events. This includes, but is not limited to, high school visits, presentations, college fairs, career fairs, and other community events.
• Cultivate key relationships and partnerships with external constituents at high schools, professional organizations, and/or area businesses.
• Assist with resolving complex admissions situations.
• Work cross-functionally with departments such as Financial Aid, Academic Advising, Online Learning, Business and Industry, and Outreach to deliver seamless student experiences.
• Serve as a Designated Schools Officer (DSO) which includes reviewing materials submitted by prospective international students to ensure compliance with immigration documentation requirements.
• Prepare and review accurately all official admissions and immigration documents, maintain data for prospective and current international students, and assist the PDSO with additional tasks as needed.

Secondary:

• Provide support in covering the office, including but not limited to greeting daily walk-in visitors at the front desk, providing campus tours as needed, and answering incoming calls to the Admissions office.
• Perform other duties as assigned by the Director of Admissions.
• Serve actively on campus committees.

QUALIFICATIONS:

• Bachelor’s Degree or higher preferred.
• Minimum two (2) years of experience in admissions, sales, or related field.
• Evidence of strong communication skills.
• Ability to travel, work nights and weekends as needed.
• Demonstrated experience working with a CRM tool to support student recruitment.
  

ADDITIONAL QUALIFICATIONS:

• Physical requirements include excellent verbal, written, and listening communication skills; excellent organizational skills; ability and willingness to collaborate; ability to work independently; use appropriate judgment and to apply tact and courtesy in difficult situations; light to moderate, indoor work environment.
• Mental requirements include the ability to learn and comprehend basic instructions about the position.
• Physical and mental qualifications must be performed with or without a reasonable accommodation.
• The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.

SALARY and STATUS: 

The salary is commensurate with qualifications as determined by HutchCC administration. This full-time administrative staff position is 12 months annual, benefit eligible, at-will, and exempt.

HutchCC CSA Job Description Addendum:

Satisfy the duties of a Campus Security Authority (CSA) relating to Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (“Clery Act”) by:

• Promptly reporting Clery Act crimes and/or allegations of Clery Act crimes to the designated HutchCC official(s) in accordance with applicable laws, policies, and procedures;
• Completing any HutchCC provided CSA training regarding campus safety and crime reporting issues;
• Assisting in the issuance of timely warnings and emergency notifications in accordance with applicable laws, policies, and procedures;
• Serving as a resource to students, employees, and others regarding crime prevention, reporting and victim assistance; and
• Collaborating with the Coordinator of Campus Safety, the Coordinator of Title IX & Title VI, and the Director of Human Resources, regarding campus safety and compliance issues.
• A professional counselor, as designated by HutchCC and whose official responsibilities include providing mental health counseling to members of the HutchCC community, may be exempt from reporting Clery Act crimes and/or allegations of Clery Act crimes when functioning within the scope of the counselor’s license or certification.