Distribution Center Supervisor chez Ideal Tridon Group

The Ideal Tridon Group comprises a family of brands that support, secure, and connect the movement of air, fluid, and electricity in critical applications. With over 100 years of proven quality and a strong culture of service, we are the worldwide leader in clamps, strut, hose supports, conduit, fittings, and coupling solutions. Our products are engineered to meet the highest standards across a range of industries, and our commitment to innovation, reliability, and customer support ensures we’re ready to meet the demands of today and tomorrow. At the Ideal Tridon Group, connections aren’t just what we make—they’re the heart of everything we do.

Job Summary: 

The Distribution Center and Logistics Supervisor is responsible for overseeing the day-to-day operations of a three-shift warehouse. This role ensures smooth logistics execution, team leadership, and compliance with internal policies and regulatory standards, driving both operational efficiency and customer satisfaction.

Key Responsibilities:

Supervisory Duties:

• Ensure compliance with industry, quality, environmental, and health & safety standards.
• Enforce training requirements for equipment operators per EHS guidelines.
• Train warehouse team members to meet customer and operational requirements.
• Safeguard confidential company, supplier, and customer information.
• Lead employee-related activities including hiring, training, performance evaluations, and development planning.
• Serve as mentor and manage employee certifications and hands-on training.

Operational Duties:

• Oversee daily warehouse operations across all shifts, ensuring productivity and efficiency.
• Drive customer order fill rate to exceed 93% and maintain minimal late order values.
• Monitor customer satisfaction and implement corrective actions to resolve complaints and returns.
• Develop, track, and analyze operational metrics and KPIs to identify trends and drive improvement.
• Manage document control for exports and month-end processes in compliance with Sarbanes-Oxley.
• Control budget, monitor overtime, purchasing, and invoice accuracy.
• Ensure compliance with Quality and Environmental Management Systems and relevant trade regulations (e.g., NAFTA/USMCA).
• Support containment and resolution of nonconforming products and associated documentation (RID).
• Lead and participate in continuous improvement initiatives related to TS customer requirements.

 Required Experience, Skills & Competencies:

• Bachelor’s degree in Business, Logistics, or a related field preferred (or equivalent experience).
• Minimum of 5 years’ supervisory experience in materials or distribution, preferably in an Auto OE or manufacturing environment.
• Experience in Lean Manufacturing principles is a plus.
• Proven leadership and organizational abilities.
• Strong communication and interpersonal skills.
• Customer-focused with excellent service orientation.
• Ability to manage multiple priorities and meet deadlines.
• Analytical mindset with strong attention to detail.
• Proficient in Microsoft Office Suite and warehouse management systems.
• Team player who can also work independently.

 Physical Requirements:

• Ability to sit and work on a computer for extended periods
• Frequent standing, walking, reaching, and occasional stair climbing
• Ability to lift up to 25 pounds

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.