Regional Director of Property Operations - Northwest Region chez Mercy Housing

Why Join Us? At Mercy Housing, we believe that business and mission are not competing values. We offer a supportive and inclusive work environment where employees are encouraged to grow and develop their skills. Join us in making a difference in the lives of our residents and communities. 

Join our dynamic team at Mercy Housing as a Regional Director of Property Operations. In this pivotal role, you will ensure that the properties in your assigned region provide high-quality property management and resident services. You will oversee a major segment of the Mercy Portfolio, with primary accountability for the financial performance, general management of the assets, and the quality of resident services. This position is eligible for a hybrid work schedule.

Due to portfolio growth, we are hiring a Region Director in San Francisco.

Pay: $150,000-$165,00 /salary

Duties:

• Participate either directly or through delegation on Regional Development Teams on issues related to acquisition, project design, and property management that can be identified in pre-development and construction. Make recommendations to Portfolio Risk Management and RVP of Property Operations regarding approval of requests of investment committee.
• Consult with and advise Regional Development Teams, Area Directors and Managers, and Central Office regarding: Property and Regional Budgets.
• Supervise Area Directors and other staff working in assigned portfolio as required. Provide leadership and support to staff, which assures that Mercy’s stated core values of Respect, Justice, and Mercy are in place and subscribed to throughout assigned portfolio.
• Collaborate with the appropriate Geographic Business Center (GBC) personnel to ensure a coordinated and cohesive approach to Mercy’s presence in each region to include Resident Services to ensure the highest level of service-enriched housing is in place.
• Facilitate appropriate owner/management relationships with GBC and Asset Management personnel.

Minimum Qualifications:

• Bachelor’s degree in Business Administration or other appropriate discipline desired, or related experience.
• Real Estate Broker’s license or ability to obtain one.
• Minimum five (5) years as a manager of affordable housing communities and staff including generating property and corporate budgets, implementing systems for large property operations organization, and supervision of management staff.
• Comprehensive knowledge of affordable housing programs and funding mechanisms including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bonds.
• Working knowledge of applicable local and federal housing laws including Fair Housing and Landlord Tenant laws.

Preferred Qualifications:

• Experience working in a large, mission-driven organization.

Knowledge and Skills:

• History of hiring high quality staff, strong supervisory skills, and the ability to develop the skills of staff within the assigned portfolio.
• Interpret and understand financial information, familiarity with the preparation of corporate and property budgets.
• Possession or ability to obtain a valid driver’s license at time of appointment.
• Computer proficiency in Microsoft Office and financial systems.

*This is a brief summary of the position and responsibilities.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.