Veterinary Receptionist chez Indian Tree Animal Hospital

Seeking a  Veterinary Receptionist 

Indian Tree Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. 

What to Expect 

As you join our team, expect to be supported in your work and home life with: 

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities  

Salary: $20.00-$23.00 per hour dependent on experience 

Schedule: Rotating open to close shifts between 7am-8:30pm and every other Saturday 7a-4pm. Typically four 10-hours shifts 

Key Responsibilities:  

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience. 

Qualifications: 

• Previous experience as a veterinary receptionist or medical office assistant preferred 
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor   

About Indian Tree Animal Hospital
We’re focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, in-house labs, CO2 laser, cold laser therapy, ultrasound. We also offer acupuncture, orthopedic surgery, and munity.