Events, Education & Outreach Coordinator chez MOSCOW FOOD CO-OP INC

Description

The Moscow Food Co-op is seeking an Events, Education & Outreach Coordinator to strengthen our community presence and support our strategic goals through creative marketing, education, and engagement initiatives. This position plans, organizes, and executes Co-op events and outreach programs that promote cooperative values, healthy living, and sustainability.

As part of the marketing team, this role supports a wide variety of community-focused activities—from in-store events and vendor demos to public education programs and social media content creation. The ideal candidate is a detail-oriented, creative professional who thrives in a collaborative, mission-driven environment.

This is a full-time position (38-40 hrs). Shift and days vary depending on events and promotions. Weekend as needed for events. Must be available for year around employment, including holidays and university breaks.

Key Responsibilities

• Plan, coordinate, and oversee in-store and community events, vendor demonstrations, classes, and special programs.
• Collaborate with the General Manager and store departments to develop new event strategies that engage shoppers and support sales growth.
• Manage event logistics, scheduling, and communication with vendors, staff, and community partners.
• Capture high-quality event photos for marketing use, ensuring a consistent brand aesthetic.
• Assist with marketing content creation, including newsletters, flyers, social media posts, and website updates.
• Support production of the Fresh Flyer and e-newsletter to keep members informed about sales, events, and community news.
• Provide administrative support to the marketing team—data entry, scheduling, filing, and customer communication.
• Promote the Co-op as a trusted community resource for food education, sustainability, and cooperative values.

Why Work at the Co-op?

We’re a community-oriented workplace that values collaboration, inclusion, and sustainability. Our employees enjoy a positive work environment, living wages, excellent benefits, and the satisfaction of supporting a mission-driven local business.

• All employees receive a 20% store discount, accrue Paid Time Off (PTO), and are eligible to participate in the Co-op’s 401(k) retirement plan.
• Full-time employees (38–40 hours per week) are eligible for Medical, Dental, and Vision Insurance; Short-term Disability Insurance; Accident and Hospital Insurance; as well as Telemedicine and Telemed Mental Health services.
• Part-time employees (20+ hours per week) are eligible for Dental Insurance; Short-term Disability Insurance; Accident and Hospital Insurance; and Telemedicine and Telemed Mental Health services.

Key Responsibilities

Event, Program, and Demonstration Coordination

• Coordinate the logistics and execution of in-store and community events, including vendor demonstrations, educational classes, and special programs (e.g., Change for Good, Participating Owners).
• Manage event schedules, coordinate with vendors, and collaborate with store management to ensure smooth event operations.
• Work with the General Manager to strategize new events to drive customer engagement and sales.
• Capture high-quality photos for event documentation, marketing materials, and social media. Maintain a consistent visual style in line with the Co-op’s brand.
• Develop and maintain accurate vendor mailing lists and keep event documentation organized.
• Communicate regularly with operations teams to ensure that event needs align with store and marketing requirements.

• Perform other duties assigned to support marketing, outreach, and community relations initiatives.

Marketing and Administrative Additional Duties (as needed)

• Provide general administrative and operational support to the marketing department, including data entry, calendar management, phone coverage, and filing.
• Assist with the creation of marketing content for Co-op publications, social media, and the website.
• Maintain a current knowledge of trends and developments in the natural foods industry, and how they impact the Moscow Food Co-op’s brand.
• Help prepare educational materials and promote the Co-op as a resource for community programs on nutrition, food, sustainability, and cooperatives
•  Contribute to the development of marketing materials (e.g., flyers, newsletters) and ensure content is aligned with the Co-op's brand standards.
• Aid in the production of the Fresh Flyer and e-newsletter, keeping the Co-op’s community informed on sales, events, and outreach efforts.
• Assist in content creation for social media platforms to enhance brand visibility and engage with the community.
• Perform additional duties assigned by the General Manager.

Co-op Performance Standards

 Customer Service

• Provide excellent customer service by being approachable, attentive, and responsive to both internal and external customers.
• Follow the Co-op customer service standards to create a welcoming and helpful environment for customers.
• Address customer concerns and complaints promptly and professionally, collaborating with the management team to resolve issues.

Communication

• Communicate effectively and professionally with all staff members and external partners.
• Follow the Co-op’s communication policies, including answering and routing phone calls as per established procedures.
• Report customer feedback and suggestions to the appropriate department or Manager.

Team Collaboration

• Work cooperatively with all departments, fostering a positive team environment.
• Maintain excellent attendance and punctuality and take breaks according to Co-op policy. Maintain scheduling flexibility as needed for events and promotions.
• Contribute to staff training and Co-op-wide initiatives, ensuring a collaborative and supportive workplace culture.
•  Follows the direction of the Manager on Duty (MOD)

Qualifications

Qualifications

Required

• Strong commitment to the mission and values of the Moscow Food Co-op.
• High School diploma or equivalent, with at least two years of experience in event coordination and experience in marketing in a retail or grocery store environment preferred, or a combination of relevant education and experience.
• Ability to work both independently and collaboratively in a team setting.
• Proficiency in Microsoft Office, Canva, Google Workspace, and social media platforms.
• Excellent written, verbal, and visual communication skills.
• Basic knowledge of the natural foods industry and retail concepts.
• Strong organizational and multitasking abilities, with an attention to detail.
• Ability to work flexible hours, including weekends and evenings, as required by events and marketing needs.

Physical Requirements

• Ability to stand or sit for long periods and to move about the store and surrounding properties.
• Ability to lift 50 pounds, move carts and racks, and ascend/descend ladders.
• Capable of frequent bending, squatting, and reaching.
• Ability to work in varying temperatures and conditions.
• Visual acuity to perform activities such as data analysis, reading reports, and viewing a computer screen for extended periods.

Additional Information

This job description is representative of the key duties and responsibilities of the role. As with all positions, the employer may modify responsibilities based on operational needs. The Marketing Coordinator will be expected to assist with other tasks as needed to support the Co-op's business and community goals.