Manager, Access Services chez Piedmont Medical Care Corporation

This is a hybrid position supporting our Referral Management Program. We are looking for someone who will revolutionize how referrals are handled within our expansive Physician Enterprise. 

RESPONSIBLE FOR: 
Responsible for executing and delivering the practices, programs, and initiatives that deliver timely access to care and ease of scheduling, improved provider, and employee experience; as well as improved operational performance and efficiency. This includes building a culture that prioritizes patient access, accommodation, and care coordination for the Physician Enterprise.

MINIMUM EDUCATION REQUIRED:
Bachelor's degree in Business Administration or related healthcare field. 
In lieu of degree, six (6) years of relevant work experience will be accepted in addition to the experience requirement.

MINIMUM EXPERIENCE REQUIRED:
Five (5) years of progressively responsible healthcare operations experience. 
(If no degree, a total of eleven (11) years of experience required).

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.

ADDITIONAL QUALIFICATIONS:
Master's degree in Healthcare Administration, Business Administration, or a closely related field preferred. 
Prior experience in a project management department/office or consulting firm is desired. Project Management Professional (PMP) certification preferred. 
Experience with Lean, Six Sigma, or similar process improvement methodology is a plus. Supervisory / management experience is preferred.