Senior Infrastructure Maintenance Specialist chez Cellnex Telecom

Senior Infrastructure Maintenance Specialist

The role

Cellnex UK is at the heart of the 5G revolution in the UK,. Our industry matters to everyone in the UK – we are at the heart of that industry.

Cellnex is ambition – ambition for our customers growth, for our people and for our business. We are looking to grow our UK presence through investment enabled by excellent service. Our aim is to grow our organization, with new systems and processes to meet our customer demands – to do that we are looking for talent who will help lead us to the next chapter in our history.

The successful person will oversee the activities which ensure our site assets always deliver excellent customer services and drive a reputation that Cellnex Sites are the best in the Industry. They will define and implement new and better ways of working, using new tools and technology to support our rapidly increasing product portfolio and points of customer presence.

This role will inspire delivery partners and key suppliers be able to manage operations at scale: customer focus, ability to inspire and creativity will also be key attributes.

This is a hybrid position based at our welcoming offices in Reading, with three days in the office and two days working from home.

We welcome applications from everyone. If you require any adjustments during the recruitment process, please let us know—we’re here to support you.

Key Responsibilities

Responsible for overseeing the scheduling and delivery of maintenance activities that ensure asset health compliance across the c.13,100 site estate. This is a combination of Cellnex owned sites and those Cellnex operates for portfolio providers such as Arqiva, BT and National Grid. Typically the annual spend on maintenance activities is c.£10m.  The operations across the estate vary in line with the portfolio agreements in place.

• Accountable  for the identification, selection and contracting of best in class outsourced maintenance service partners
• Accountable for supplier performance management of outsource maintenance service providers against agreed SLAs and KPIs
• Accountable for the creation and delivery of planned and reactive maintenance programmes for the Cellnex portfolio
• Accountable for the preparation, presentation and settlement of monthly maintenance suppliers Billing submission
• Financial management of a combined Opex/Capex maintenance budget of c.£10m
• Ownership of Maintenance of the Master Site list that governs the maintenance activities that Cellnex undertakes across our site portfolio
• Accountable for large scale capex maintenance programmes such as painting and stay tensioning
• Ownership of the maintenance processes and procedures that govern our outsourced maintenance service providers
• Responsible for developing MI Performance reporting and presentation to internal and external stakeholders
• Line management responsibilities for Cellnex’s maintenance team and outsourced service providers
• Interpretation of complex contract requirements and providing governance to facilitate delivery by external service partners
• Collaborating with other Cellnex departments and stakeholders to enable completion of complex maintenance tasks
• Accountable for continuous Improvement activity to optimize operations
• Accountable for the Management of risks and issues effectively, understand cost v recovery and risk mitigation planning
• Responsible for maintaining a up to date working knowledge of current Health & Safety practices and experience of proactive implementation of save systems of work

We Offer

•         Step into a role that values your expertise and supports your career development.

•         Be part of a collegiate team that supports a growth mindset.

•         Amongst other benefits - 

o   28 days annual leave plus bank holidays

o   10% / 20% target annual bonus *amend as needed

o   Generous pension scheme 2:1 match

o   Enhanced Maternity, Paternity & Adoption leave offering; 26 weeks full basic pay for Maternity leave, followed by 13 weeks SMP – Enhanced leave is intended for all parents, whatever your family setup may be.

o   Income protection & Life assurance

o   Hybrid working model (3 days in the office, 2 days remote)

•         Apply now and help shape the future of connectivity with Cellnex UK.

Experience

•         Extensive experience in managing assets across a geographically disbursed sites in a telecoms or utilities environment

•         Managing maintenance activities on active communications equipment networks for TIS, DAS, Small Cells and Private LTE networks

•         Understanding of compliance with regards to asset health management

•         Experience of designing and /or installing operational site assets such as electrical installations, civil engineering works or rigging

•         Managing multiple contractors

Don’t worry if you don’t meet every requirement. We’re building a workplace where everyone can thrive. If this role excites you, we encourage you to apply, even if your experience doesn’t tick every box.

Equity, Diversity & Inclusion

Cellnex Telecom is a leader in communication, technology and innovation and employs over 2000 people. We want everyone to feel valued by creating a culture of inclusion and belonging. We do this by empowering all our people to be authentic and share their ideas and experiences to ensure we have diversity of perspective. Only by doing this will we be a truly innovative forward-thinking organisation.

Who Are We?

Cellnex is Europe’s and the UK’s largest and fastest-growing independent owner and neutral operator of wireless telecoms infrastructure and is integral to the successful rollout of 5G. With the wireless infrastructure foundation that we deliver across rural and urban areas, Cellnex UK helps to connect everyone, everywhere - reducing digital inequality and supporting socio-economic growth. Our networks and solutions are built to be fit for now and the future so that the UK can prosper. We are a business built on commercial and technical innovation, ambition and sustainable growth.

We provide high-speed connectivity for sports stadia, shopping centres, campuses, railways, ports and even in the air. Whenever you're out in public, and you call a loved one, scroll through social media, watch a funny video or check if your train is running on time, there's a high chance that our infrastructure is enabling your connection.

Agency Notice

Please note that agency support is not required for this role, and unsolicited candidate submissions will not be considered. All candidate referrals must be submitted through our Applicant Tracking System (ATS).