%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-pagination:none;text-align:justify;text-autospace:none;%22%3E*Please note that this is a six-month contract position, with the possibility of extension based on business needs and performance.%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-pagination:none;text-align:justify;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;mso-themecolor:text1;%22%3E%3Cstrong%3EJOB SUMMARY%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:115%;margin-bottom:10.0pt;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EThe Drug Safety and Medical Information (DSMI) Specialist is responsible for managing and overseeing the collection, processing, quality check and reporting of Safety events (Adverse Events and/or Product Quality Complaints) and handling Medical Information (MI) inquiries. The incumbent will represent the Scientific Affairs Department at Bayshore Specialty Rx both internally and externally as required, take the lead in supporting program specific PV audits, and ensure compliance with Canadian Adverse Event reporting guidelines and Good Pharmacovigilance (PV) practices and Medical Information (MI) practices. The candidate will be in regular/permanent contact with colleagues and clients in various Canadian provinces, therefore, fluency in a language other than French is an asset.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-pagination:none;text-align:justify;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;mso-themecolor:text1;%22%3E%3Cstrong%3EDUTIES AND RESPONSIBILITIES%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:Arial;mso-hansi-theme-font:major-latin;mso-themecolor:text1;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EDRUG SAFETY:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EPrepare Pharmacovigilance (PV) reports (Adverse Events/Product Quality Complaints) and ensure the details are accurate and valid.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EEnsure timely submission of initial and follow-up PV reports to the Pharmaceutical client or to Health Canada (MHPD) as per the program requirements and/or PV agreement.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EEntry of PV reports (Adverse Events/Product Quality Complaints), including late reports, follow-up reports into CRM.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EPreparation and submission of reconciliation reports as per the program requirements and/or PV agreement.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EPerform QC (quality check) of journal notes/PIRs/RSN calls/Lab reports/PV reports and other applicable documents to ensure compliance with PV reporting requirements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EAs required, manage activities related to source data verification.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EPerform QC activities including monthly quality reviews as per agreed upon sample and timelines.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EAs required, complete Non-conformance/Quality Management Reports (QMRs/CAPAs) to ensure compliance with program requirements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EAs required, oversee management of AE/PV inbox and conduct follow-ups.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EAs needed, create or update program specific work instructions and process workflows as required.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EEnsure compliance with program specific PV training, product training and education and PV reporting portal training, and ensure compliance with annual re-training as mandated and required by the program.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EAs required, deliver, or assist in delivering program specific PV training, product training or reporting portal training to new program personnel (including injection/infusion nurses) and assist in annual retraining as mandated and required by the program.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EAs needed, lead PV meetings with pharmaceutical client (s) as a Bayshore Specialty Rx PV representative and discuss any identified trends and process improvements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3ETake the lead in supporting PV audit preparation and support other program specific audits.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EAs required, act as the back-up for Team Lead.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EBuild excellent rapport with the Pharmaceutical client’s Pharmacovigilance team.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3ESuggest and establish best PV practices.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-left:.5in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EMEDICAL INFORMATION:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l1 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EProvide accurate and timely responses (verbal and/or written) to medical information queries.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l1 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EDevelop standard MI inquiry responses in consultation with Drug Safety and Medical information (MI) lead, peers and in collaboration with pharmaceutical client.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l1 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EConduct literature search and review published evidence to formulate a response for complex medical inquiries from Healthcare Professionals (HCPs).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l1 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EEnsure that all key performance indicators for Medical Information related tasks and deliverables are met.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l1 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EHandles, identifies, and obtains pertinent data, and forwards adverse events (AEs), product quality complaints (PQCs) and medical information (MI) inquiries as per the policy and procedures.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l1 level1 lfo1;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EParticipate in coverage for escalated MI inquiry management after business hours.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EGENERAL DUTIES AND RESPONSIBILITIES%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo2;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EMaintains confidentiality of patient, client, and corporate information at all times.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EParticipates in proactive Health and Safety activities while performing all duties.%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;mso-spacerun:yes;%22%3E%26nbsp;%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EIs responsible to notify immediate Supervisor of any Health and Safety risks or concerns.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list .5in;text-align:justify;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EEmployee will maintain relevant level of knowledge of ICH (International Conference on Harmonization), GDP (Good Documentation Practices), GCP (Good Clinical Practice), Health Canada GVP (Good Pharmacovigilance Practices), Health Canada Adverse Event Reporting guidelines, and familiarity with Canada Vigilance-MedEffect Program, as appropriate to their hired role which is to be provided at time of hire and on an as needed basis. With this knowledge the employee will perform the work as required by their assigned function and will be provided with regular updates as required.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l2 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EParticipates in processes relating to regulatory and/or contractual reporting requirements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EAdheres to Bayshore’s Policies and Procedures.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:normal;margin-bottom:0in;mso-list:l1 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3ECompletes other tasks as requested.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E %3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-pagination:none;text-align:justify;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;mso-themecolor:text1;%22%3E%3Cstrong%3EQUALIFICATIONS%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Ch1 style=%22margin-bottom:6.0pt;text-align:justify;%22%3E%3Cspan style=%22color:black;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-font-family:%26quot;Calibri Light%26quot;;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EEDUCATION%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/h1%3E%3Cp class=%22MsoNormal%22 style=%22line-height:115%;margin-left:.25in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EDegree in a health and life sciences related field%26nbsp;at a minimum, professional advanced scientific degree preferred or equivalent combination of education and experience.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Ch1 style=%22margin-bottom:6.0pt;text-align:justify;%22%3E%3Cspan style=%22color:black;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-font-family:%26quot;Calibri Light%26quot;;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EEXPERIENCE%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/h1%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3E3-5 years of PV experience or related healthcare work experience (in Drug/Medical Information, Medical Affairs, Regulatory Affairs, Clinical Trials, or Healthcare call center environment).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EFluent in a language other than French is an asset.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EKnowledge of Health Canada guidelines on Reporting Adverse Reactions for Marketed Health Products, Global PV regulations, ICH guidelines and Pharmacovigilance auditing.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EStrong knowledge of drug benefit/risk profile, various disease states, internal medicine, physiology, toxicology, and pharmacology will be considered an asset.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Ch1 style=%22margin-bottom:6.0pt;text-align:justify;%22%3E%3Cspan style=%22color:black;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-font-family:%26quot;Calibri Light%26quot;;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EOTHER SKILLS AND ABILITIES%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/h1%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EExcellent written, verbal communication and facilitation skills.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EExcellent organizational %26amp; critical thinking skills.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EStrong and proven attention to detail.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EAbility to work with strict timelines and handle multiple priorities.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EFlexible, adaptable, and able to work under pressure and convey a sense of urgency.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EDemonstrated initiative and accountability and be able to work under minimal supervision.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EExcellent customer service skills to deal with client questions, sometimes under difficult circumstances. Be able to handle challenging discussions.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3ETeam Player with ability to function in a multi-disciplinary environment and promote collaboration.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EProficiency with basic computer skills, excel, PowerPoint, reporting tools etc.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:115%;margin-bottom:0in;mso-list:l0 level1 lfo1;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:EN-US;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EPrior experience with a Pharmacovigilance reporting software and/or safety databases applications an asset.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E
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