Full Time Security Operator - Kingston Health Sciences Centre chez Paladin Security

Paladin Security is Hiring a Security Operator!

Location: Kingston, ON
Pay Rate: $29.77/hour
Schedule: Continental Rotation – 0800–2000 / 2000–0800
Overtime: Averaging Agreement (OT over 88 hours)
Employment Type: Full-Time

About the Site

Kingston Health Sciences Centre (KHSC) is southeastern Ontario’s premier academic health sciences centre, providing complex, acute, and specialty care. Comprising the Kingston General and Hotel Dieu Hospital sites, KHSC is also home to the Cancer Centre of Southeastern Ontario and a leading research institute.

As one of the region’s largest healthcare employers, KHSC supports nearly 6,000 staff, 2,000 learners, and over 1,000 volunteers dedicated to delivering high-quality, compassionate care to more than 650,000 patients and their families each year.

About the Role

As a Security Operator, you will work within a state-of-the-art healthcare Control Centre, serving as the communication and coordination hub for hospital security operations. You’ll be responsible for monitoring and responding to critical systems, including CCTV, access control, and life safety alarms — ensuring staff and patient safety around the clock.

This role is ideal for detail-oriented professionals with strong multitasking, communication, and situational awareness skills who thrive in a high-pressure, fast-paced environment.

Key Responsibilities

• Monitor and operate multiple security systems, including fire and life safety, CCTV, and access control
• Dispatch security personnel to incidents, emergencies, and requests for assistance
• Log and document all radio transmissions, calls, and activity reports accurately
• Control access to and from restricted hospital areas
• Coordinate backup support and escalate major incidents to management as needed
• Answer emergency and security lines promptly and professionally
• Ensure compliance with site-specific security policies and standard operating procedures
• Support hospital staff, patients, and visitors through effective communication and situational awareness

Requirements

Must-Have Criteria

• Copy of immunization records (Measles, Mumps, Rubella [MMR], Varicella, Pertussis, and TB Skin Tests – Step 1 & 2)
• Valid First Aid & CPR – Level C certification (from a WSIB-approved provider)
• Ability to be clean-shaven for N95 Mask Fit Test compliance
• Minimum 6+ months of experience in a control centre or dispatch environment
• Excellent English communication skills (verbal and written)
• Must be legally authorized to work in Canada
• Commitment to full-time availability for a minimum of 6 months

Nice-to-Have (Optional)

• 6+ months of healthcare or security experience is an asset

Benefits

• Competitive pay and benefits package
• Paid Time Off, Health, Dental, and Vision Coverage
• Overtime Pay and Growth Opportunities
• On-the-Job Training and professional development support
• Free uniforms, license reimbursement, and daily pay options
• Work for a nationally recognized industry leader in healthcare security