Medical Records Technician | Conrad chez Loganhealth

Support Your Community’s Health from Behind the Scenes – Join Logan Health as a Medical Records Technician!

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

What You’ll Do

As a Medical Records Technician at Logan Health – Conrad, you’ll play a vital role in maintaining the accuracy, privacy, and accessibility of patient health information. This position is an important part of our Health Information Management (HIM) team, ensuring every record is handled with care, compliance, and confidentiality.

You’ll help manage the release of patient information, support electronic health record (EHR) processes, and collaborate across departments to maintain excellence in medical record integrity. Your attention to detail and commitment to privacy help keep our operations running smoothly and our patients’ information protected.

Key Responsibilities

• Manage the release of patient information in accordance with legal and regulatory requirements.

• Review and validate authorizations for medical record requests.

• Maintain current knowledge of federal and state regulations, including CMS guidelines and privacy practices.

• Collaborate with Compliance, Legal, and interdisciplinary teams to support ROI operations and ensure policy alignment.

• Conduct audits and generate reports to track ROI activity and identify process improvements.

• Oversee patients’ rights to inspect, amend, or restrict access to their medical records.

• Assist in developing and standardizing organization-wide ROI procedures to ensure regulatory compliance.

• Support broader HIM functions including document preparation, scanning, indexing, and record maintenance.

• Communicate professionally with patients, internal departments, and external stakeholders.

Who We’re Looking For

Someone who:

• Is detail-oriented, organized, and proactive, with a strong commitment to accuracy and confidentiality.

• Thrives in a team-oriented environment but can also work independently with minimal supervision.

• Brings strong communication and interpersonal skills to effectively interact with a variety of stakeholders.

• Demonstrates sound judgment and professionalism when managing sensitive and confidential information.

• Has the ability to prioritize multiple tasks while maintaining attention to detail and meeting deadlines.

• Shows initiative as a self-starter, continuously seeking to improve processes and uphold high standards.

• Enjoys contributing to a supportive, mission-driven healthcare team focused on patient care and integrity.

What You’ll Need

Required:

• One (1) year of experience in an administrative office or healthcare setting
  OR

• Post-high school or vocational training

Preferred:

• Minimum of three (3) years of Health Information Management (HIM) experience

• Experience with Release of Information (ROI)

• Knowledge of medical terminology and HIM processes in an electronic health record (EHR) environment

• Proficiency in Microsoft Office Suite and ability to learn new software

• Strong organizational skills and attention to detail

• Ability to handle sensitive information with professionalism and confidentiality

• Excellent communication and critical thinking skills

• Ability to work independently and as part of a team

Logan Health takes great pride in offering its employees a comprehensive benefits package that includes: 

• Health, Dental, and Vision insurance 

• 401(k) with generous matching 

• Life and disability insurance options 

• Critical Illness and Voluntary Accident options 

• Paid time off, Holiday pay, and Illness bank 

• Tuition Reimbursement Program 

• Employee referral bonuses 

• Employee Assistance Program (EAP) 

• Wellness coaching, incentives, and more 

• Free parking

At Logan Health, you’ll be part of a mission-driven organization that values integrity, service, and excellence in everything we do. If you’re ready to bring your attention to detail and dedication to confidentiality to a team that truly makes a difference, we’d love to meet you.

Apply today and help us continue delivering trusted care to our community.

Shift:

Day Shift - 8 Hours (United States of America)

Schedule:

Logan Health operates 24 hours per day, seven days per week.  Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

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