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Interventional Radiology Clinic Coordinator chez Radiology Partners

Radiology Partners · Houston, États-Unis d'Amérique · Hybrid

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Position Summary The Interventional Radiology Clinical Coordinator is responsible for the accurate and complete scheduling, chart preparation, and verification and pre-authorization of insurance benefits for scheduled interventional radiology patients prior to the scheduled date of service. The IR Clinical coordinator will use a variety of electronic and other means to gather and verify demographic and insurance information, including contacting patients, insurance companies and referring physicians when necessary. The IR Clinical Coordinator process contributes to ensure proper payment and improve patient satisfaction. Who We Are and WHat we DO: Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. WHy Radiology Partners:Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.Compensation Reviews, Career Growth OpportunitiesFlexible Hybrid SchedulesGenerous PTO Plans and Paid HolidaysProudly Certified as a Great Place to Work for Five Consecutive Years Position Duties and Responsibilities: Organizes, prioritizes, and monitors daily work activity to ensure that complete, accurate, and compliant chart preparation and insurance authorization has been performed prior to expected visit Contact the patient/guarantor by phone when necessary to schedule procedure and obtain or verify all demographic and insurance information, making updates or corrections as appropriate Must have an understanding of ICD 10 guidelines as well as experience with CPT procedure codes Maintains acceptable accuracy and productivity rates. Documents all information in the appropriate system fields and/or account notes Assure that all pre-certification requirements are met on a timely basis. Assures notation has been made of authorization number and follows up on missing authorizations. Contacts patient and advises them of their financial responsibility 24 hours prior to service when authorization cannot be obtained Prepares the patient chart, including all necessary pre-procedure testing, History & Physicals, consent, and physician’s order in preparation for the patient’s arrival Works with the CRC physicians, referring physician office staff, and insurance companies. Additionally acts as a liaison between the facility and patient/family to resolve problems, and to address complaints. Responds to questions/concerns regarding insurance or procedure DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:High School Diploma preferred, medical assistant or other clinical related education highly preferredExperience working in a clinical setting such as a medical practice requiredBasic knowledge of health insurance; experience with prior authorization preferredExcellent working knowledge of patient registration, insurance precertification and medical terminology with the ability to review and interpret insurance and precertification requirements.  Ability to maintain confidentiality of records and informationProblem Solving & Conflict Resolution – Can identify and address problems before they become larger issues for customers or the organizationExcellent Writing Skills – documenting the current state of a project or an issue in a way that clearly states what needs to be accomplished and who needs to accomplish it.  Exhibits good judgment regarding urgency and type of communication requiredExcellent Verbal Communication Skills – Understanding how to discuss issues and questions with senior management and customers in a way that clearly delineates accountability and allows you to get things done right the first timeWork Effectiveness - Understanding the importance of timelines – engaging customers in setting mutual expectations.  Does not over-commit time and demonstrates the ability to plan, monitor and prioritize workload and effectively handle multiple projects simultaneouslyExcellent Customer Service – Exhibits an assertive “can-do” attitude that builds customer confidence and meets or exceeds expectations.  Is pro-active in approach and can anticipate needs or concerns in advance. Builds rapport with colleagues and customers based on trust and commitmentDisplays strong human relationship and interpersonal abilities in sharing appropriate information and strong attention to organization and detail. Always strives to find and increase work efficienciesTechnical proficiency in Microsoft Office Suite Programs including Word, Excel, and Outlook. Data entry experience required Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in . Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email  to notify our team.
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