Service Delivery Manager, Disabled Facilities Grant (DFG) chez London Borough of Havering

Grade 8- £49,056-£53172pa-  1 Year Fixed Term Contract

This post is essential to ensure the effective delivery, oversight, and strategic expansion of the Disabled Facilities Grant programme in Havering. With increasing demand for DFG’s, the role provides leadership, financial management, and guidance to residents and the wider team.

 It will enable the Council to maximise grant uptake, improve outcomes for vulnerable residents, and deliver a more integrated, efficient, and customer-focused service. The role is also responsible for 2 x G5 Case Officers and 1 x G6 Technical Officer. 

Roles & Responsibility's:

• Advising departments on grant applications to ensure quality assistance for vulnerable residents. 
• Identifying areas for grant consideration to complement existing services. 
• Supporting the Senior Management team in strategic planning for service improvement. 
• Leading and managing the team, overseeing work allocation, supervision, and staff hiring. 
• Collaborating with key partners to provide a cohesive service for housing and related needs.
• Ensuring the efficient implementation of housing improvement schemes and wraparound services. 
• Managing operational budgets for grants and adaptations, and providing regular reports on grant activities.

Please see attached job description for full Job Profile.

For an informal discussion about the post, please contact [email protected] 

The closing date for the receipt of applications is 30/10/25 however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful.  Interview date to be confirmed.

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770
 

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

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