Homeoffice Project Manager (Contract) chez Xsolla

We are seeking a Senior Operational Project Manager that will play a critical role in driving operational excellence across Xsolla, supporting company-wide initiatives, and ensuring smooth execution of projects. This role will focus on streamlining processes, enhancing efficiency, and managing cross-functional operations to achieve organizational objectives. This role will report into the Director of Operational Excellence and PMO, giving the opportunity to make a significant impact by aligning operational priorities with strategic business goals.

Responsibilities

Lead and implement operations-focused projects, ensuring alignment with the company's strategic goals

Develop and enforce standards for operational project tracking, managing communication and documentation with internal teams and stakeholders

Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives

Collaborate across departments (e.g., engineering, business development, marketing, legal, etc.) to ensure seamless integration of operations into broader company functions

Proactively identify operational inefficiencies, bottlenecks, or risks, and develop solutions to prevent potential issues

Ensure compliance with internal and external policies related to operations, including vendor and partner management

Assist in the creation of Scopes of Work (SoWs) and Master Service Agreements (MSAs) for operational processes and custom projects

Maintain operational budgets, ensuring cost-effective execution of all projects

Provide ongoing training and support to team members on operational best practices, tools, and methodologies

Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement

Qualifications & Skills

Bachelor's degree 

5+ years of experience managing operational projects

Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels

Proven experience with project management tools (e.g., Confluence, Jira, Basecamp, G Suite)

Ability to quickly learn new software and tools as needed

Strong time-management skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment

Experience driving operational improvements and implementing best practices

Ability to work both independently and within a collaborative, team-oriented environment

PMP certification or similar (preferred)

Experience working in a high-growth, entrepreneurial environment

Prior experience in the gaming, entertainment or fintech industry is a plus

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