Director, Facilities & Physical Security Off. chez Municipal Credit Union

About MCU: 

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview: The Director of Facilities & Physical Security Officer provides leadership and oversight of the Facilities and Physical Security departments.  Responsibilities include, but are not limited to, Lease Management, New Construction and Renovation, Facilities Maintenance, Physical Security, MEP and Life Safety Systems. The Director will develop, maintain, and update all related policies and procedures. The Director will utilize risk analysis, monitoring, and testing procedures to evaluate and report on the current state of risk facing the organization.  Regular reporting will be provided to Senior Management and/or the Board of Directors.  

Responsibilities:

Specific duties include, but are not limited to, the following:

• Manage the Credit Union’s lease portfolio.
• Liaise with the Credit Union’s architectural, engineering and real estate partners.

• Oversee new construction, renovation projects and routine facilities maintenance.
• Provide direction and oversight for physical security, MEP and life safety systems.
• Oversee Facilities Department operations, offsite storage and MCU auto fleet including managing vendors, escalating service requirements and enforcing contractual MSA agreements, SLA agreements and SOWs.
• Lead and develop appropriate Physical Security and Life Safety plans for each location and conducting on-going training to staff members on safety procedures including monitoring on going threats, civil unrest and building card access monitoring.
• Collaborate, Communicate and advise C-level Crisis Management Group on all aspects of physical security and operations including real and perceived internal or external threats.
• Oversee physical security for all credit union locations, conducting 24x7x365 monitoring, working with vendors and creating escalation mechanisms and protocols for incident response including Security Guard Program.
• Travel as required
• Perform other related duties as requested and special projects as assigned

Requirements:

• Bachelor’s or Master Degree in Criminal Justice, Law or equivalent work experience
• Requires independent thinking, Ability to conduct in-depth research. 
• Should be capable of handling highly confidential and sensitive information and work in a professional capacity with all applicable Federal, State and Local authorities and administrations. 
• Must be capable of managing teams, coaching staff, and motivating them to deliver results on protecting key risk areas for the CU.
• Prior experience in a similar role at any regulated financial institution is a plus.
• Advanced proficiency in Microsoft Office (Word, Excel, and Outlook), Email & Internet, Electronic Communications, and Physical Security, MEP and Life Safety systems.
• Capable of working 1on1 with C-level executives and handling sensitive CU matters.

• Demonstrated success in planning, organizing, leading people and activities. Ability to motivate, direct and coach staff.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
• Technologically proficient. 

Leadership Competencies:

• Proven ability to manage change
• Capacity to take calculated risks and innovate
• Experience in setting vision and strategy
• Lead by example and encourage team in developing adaptability
• Successful in communicating effectively
• Prioritizes developing others
• Thinking that values diversity and difference
• Proven ability to build and maintain relationships at all levels of the organization
• Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work

Span of Control / Direct Reports

Assistant Manager, Facilities & Physical Security

Facilities & Physical Security Administrator

Facilities & Physical Security Specialist

Why you'll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results - We are passionate about winning.

Agility - We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity - We operate with the highest ethical standards and highest degree of honesty.

Belonging - We cultivate a culture of inclusion and teamwork.

Ownership - We take personal responsibility and hold ourselves accountable for the results.

What we can offer you:

Competitive compensation, medical and dental benefits.

401K with employer match

Flexible paid time off

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.

Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.