Mortgage Closing/Servicing Assistant chez ProFed Federal Credit Union

Description

POSITION SUMMARY

Primarily responsible for duties in both the closing and servicing areas of the mortgage department. Duties include maintenance, review, and processing of first mortgage closings and post-closing duties along with the daily, monthly, and periodic servicing activities of mortgage loans. Additionally responsible for providing member service and communication.

QUALIFICATIONS

Requires an organized, self-motivated individual who works well in a team environment. Must be able to represent the credit union in a professional manner and work with minimum supervision. This position requires an individual who is able to perform well under pressure and meet strict deadlines. Accuracy, attention to detail, and the ability to display sound judgment are requirements for this role. Requires strong computer skills and the initiative to learn new technology and software.

PHYSICAL REQUIREMENTS

Must be able to view a terminal screen and operate a computer keyboard. Must be able to communicate clearly and effectively with others while providing efficient, effective processing services. Must be able to sit and stand for prolonged periods.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Generate initial and updated closing disclosures
• Ensure upload of all closing disclosures into LOS/Image Flow system
• Conduct final assembly audits for mortgage closings
• Provide investor loan pipeline and delivery management support
• Review closing packages for completion and signatures
• Review and log final documents
• Track and incorporate all missing post-closing documents
• Scan closed mortgage files
• Assist in closing and funding processes for first and second mortgages
• Efficiently perform daily, monthly, and annual servicing reports
• Assist in periodic tax payments and processing of monthly tax tracking
• Assist in monthly PMI billing reconciliation and insurance payments and tracking
• Administer insurance claim procedures
• Process daily mortgage payments and quote mortgage payoffs
• Answer loan servicing loop calls and assist with member requests
• File documents and paperwork
• Additional duties as assigned

ProFed is an EEO employer – M/F/Vets/Disabled