Promotions Coordinator chez North Star Casino

Position: Promotions Coordinator. Hourly: $18.92/hour/Negotiable Full-time. Location: Gaming Division. Reports to: Promotions Manager  

In accordance with the Gaming Ordinance, all non-gaming employees whose annual income reaches $50,000 or more will be required to obtain and maintain a valid gaming license. 

Responsibilities:

• Ensure the highest standards of customer service are maintained.
• Maintain an acceptable attendance record.
• Report to work reliably and promptly.
• Maintain a clean, well-groomed, and professional appearance.
• Assist in analyzing results of casino promotions and suggest improvements.
• Access and update promotion systems as necessary.
• Assist in proofing direct mail and collateral for accuracy.
• Coordinate purchasing process for promotional prizes.
• Disseminate information about promotions to appropriate departments.
• Resolve guest inquiries via phone, letter, and email.
• Assist in the smooth operation of promotional activities, including acting as an emcee.
• Coordinate paperwork for promotional events.
• Work closely with support departments involved in event execution.
• Provide excellent guest service and work flexible hours.
• Adhere to all established rules, regulations, and policies.
• Maintain compliance with workplace policies and procedures.
• Adhere to the Casino’s Drug and Alcohol-Free Workplace Policy.
• Perform other duties as assigned.

 Qualifications & Education:

1. High School Diploma or GED required.
2. Associate’s Degree in Marketing, Public Relations, or related field preferred.
3. One (1) year of experience in marketing/advertising or event promotions preferred.

Skills and Abilities:

1. Comprehensive knowledge of Microsoft Office applications.
2. Exceptional communication and organizational skills.
3. Excellent customer service skills.
4. Professional attitude and demeanor.
5. Knowledge of inventory and control systems.
6. Ability to meet physical requirements of the position.
7. Valid driver’s license, reliable transportation, and insurance required.
8. Must be able to obtain and maintain a Mohican Nation Gaming License.
9. Must pass a background check and drug screening.
10. Flexibility to work all shifts, weekends, and holidays.
11. Ability to work with diverse personalities and provide a positive attitude.
12. Willingness to enhance self-development and adapt to change.
13. Must be willing to travel. Must have a valid driver's license, reliable transportation, and insurance are required.  Must obtain a Wisconsin's driver's license within 30 days of employment if applicant has an out-of-state driver's license.   Must meet and maintain the eligibility to operate a personal or tribal vehicle under the driver acceptability guidelines as established by Mohican Insurance. 

Work Conditions:

• Frequent standing, walking, talking, and hearing.
• Occasional stooping, kneeling, and crouching.
• Frequent lifting and/or moving up to twenty-five (25) pounds.
• Specific vision abilities required.
• Work in a casino setting with noise and cigarette smoke.
• Evening and weekend work may be required.
• Excellent personal hygiene required.
• Smoke-free work environment with varied noise levels.

 Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.

How to Apply: Application and resume can be submitted by clicking on APPLY above. Applicants must include a resume with their employment application, clearly stating how they meet the position qualifications.  Candidates hired may be eligible for up to a $500 hiring bonus.