Sales Application Engineer chez Federal Signal Corporation

• Provide technical sales support to inside sales, regional managers, distributor sales personnel and external customers in the sales, bidding, and order entry process
• Identify current and future customer requirements and accurately convey the requirements to the respective sales or product management groups
• Utilize the internal RFQ process to ensure the request workflow is completed and communicated to appropriate sales team members
• Perform detailed reviews of chassis specifications for customer supplied chassis with relation to product configurations and option content
• Review bid specification requirements as presented by field sales representatives, relevant to documented timelines and schedules within the bid documents
• Provide pricing of special options or content to external sales team members
• Process incoming purchase orders to support Dealer, Direct, and International new business targets
• Utilize Configurator tool to process quotations and generate order acknowledgments
• Maintain accurate documentation to supply final invoicing information to accounting
• Associate required chassis configurations to related product configurations and models
• Process order revisions to existing orders per change request documentation
• Respond to all solicitations and inquiries as distributed by Inside Sales Manager and Director of Dealer/Direct Channels
• Review and work with Sales Engineers and RSMs to determine machine configuration and pricing
• Communicate scheduling changes to Inside Sales Manager to accommodate change requests and meet delivery expectations
• Work with Product Data Specialist to communicate improvements and issues to enhance Configurator tool and work flows
• Maintain accurate sales order data within Smartsheet to support new business reporting, order revision control, and historical sales data.
• Provide historical order information to RSM groups for new quote generation, analysis, and pricing.
• Work with Work with Direct/Vacuum Excavation RSMs to coordinate rental agreements, terms, and approvals required to secure customer rental units

·         3-5 years’ experience in customer support role

·         Good interpersonal skills

·         Good computer skills

·         Good written and oral communication skills

·         Strong attention to detail

·         Technical background a plus