Community Services Coordinator chez City of Mission Viejo, CA

About the Department

City of Mission Viejo Invites Applications for

COMMUNITY SERVICES COORDINATOR 

$29.11 - $42.34 per hour

APPLY BY: 3:00 P.M., FRIDAY, NOVEMBER 7, 2025

SEARCH SCHEDULE:

Online applications must be completed & submitted no later than 3:00 p.m. on the filing deadline. NeoGov will reject all applications started prior to 3:00 p.m., but not submitted by 3:00 p.m. No exceptions will be made to the closing deadline. Please plan accordingly.

The first round of Zoom interviews is scheduled for some time during the week of November 17, 2025.  Only one date will be available for an applicant to attend.   The City will not accommodate applicant scheduling requests for alternate dates.  It is recommended that you plan your calendar accordingly when you apply.

The Position

Do you have a genuine interest in and the ability to connect with the senior community?  Can you rise to the challenge of enhancing at least one customer’s experience each shift and exceeding their expectations? If yes, then we are looking for you!

The City of Mission Viejo is seeking an experienced, highly organized, and enthusiastic individual to serve as a Community Services Coordinator with our Senior Services team. The role requires strong skills in program development, volunteer management, and communication. Currently, there is one (1) full-time vacancy assigned to the Norman P. Murray Community & Senior Center scheduled to work Monday to Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 7:00 a.m. to 4:00 p.m.  The schedule and assignment will vary depending on the needs of the City including evenings, weekends, and special events.  

The eligibility list established during this recruitment may be used to fill future full-time, part-time or temporary Community Services Coordinator vacancies to work in any assignment at any of the following locations: Montanoso Recreation & Fitness Center, Sierra Recreation & Fitness Center, Norman P. Murray Community & Senior Center, Marguerite Tennis Pavilion, and Felipe Tennis Center.   

Position Duties

Your Impact & Contributions

• Plan, supervise, coordinate, review and evaluate a variety of programs and activities for adults over 50 and a variety of special community and fund-raising events held at the Norman P. Murray Community & Senior Center, such as the Winter Gala, Grapes & Grains, Second Time around Jewelry Sale, and Tuesday's on the Terrace.
• Plan, staff, supervise, and implement assigned programs, events and excursions, sometimes in collaboration with multiple outside agencies and/or service providers, such as the annual Flu Shot Clinic, Senior Tax Assistance, and Park-It Market Food Pantry.
• Conduct research on various senior services program related topics and identifyhow to improve and enhance assigned senior services programs.
• Assist with production of and plans for program-specific services, guidelines, publicity and activities; evaluate program effectiveness and suggest improvements.
• Research, prepare, and evaluate various narrative statistical reports, spreadsheets, publicity material, forms, correspondence, memoranda, lists, rosters, and schedules.
• Coordinate, schedule, and develop monthly calendar of activities and special events; develop prepare, and distribute program and event publicity, including flyers, brochures and pamphlets.
• Compile and evaluate program/service participation data; conduct customer satisfaction and participation surveys.

• Process weekly invoice payments for instructors, performers, services or transportation.

• Provide lead supervision over volunteers, and staff, including scheduling and making work assignments.
• Supervise, train, motivate, and evaluate assigned staff and volunteers.

Applicants are encouraged to review the entire Community Services Coordinator job description by visiting the City’s website at https://cityofmissionviejo.org.

YOUR TEAM

The members of the Mission Viejo Recreation and Community Services Department are passionate about increasing quality of life for our residents through Public Service, Integrity, Teamwork, Innovation, Excellence, Diversity, Equity and Inclusion. They are looking for someone with the same commitment to service and team spirit to join them. 

IDEAL CANDIDATE

• Current knowledge in aging services, field program planning, events, and community trends. 
• Flexible self-starter who is enthusiastic, eager to learn, and works independently with minimal supervision.
• Experience providing exceptional customer service to internal and external customers. 
• Excellent communication skills, detail-oriented, and a team player. 
• Experience working with special interest groups and strives to build alliances and community partnerships. 
• Lead work teams with self-assurance and projects the right mix of enthusiasm, confidence, and energy.
• Able to work in fast-paced environment and prioritize competing projects.
• Proactive problem solver and critical thinker.
• Extensive experience operating software applications such as Word, Excel, Outlook, Publisher, and PerfectMind, or a similar Recreation based software program, and has the ability to easily learn and use new technology.

Other Qualifications

QUALIFICATIONS

Equivalent to graduation from an accredited four-year college or university with major course work in recreation, human services, physical education or a related field and two (2) years of community services experience with a minimum of one (1) year in a lead role.  Additional years of experience may be substituted for the education requirement on a year-for-year basis up to a maximum of two (2) years. Experience in a public agency is highly desirable.

LICENSE OR CERTIFICATE

A driver’s license is not required, but the employee must be able to arrange for reliable and timely transportation to offsite facilities and vendors to complete essential functions.

Must possess or obtain prior to completion of the probationary period First Aid, Automated External Defibrillator (AED), and Infant, Child` and Adult Cardiopulmonary Resuscitation (CPR) Certificates.