Inbound Sales Representative chez Frontline Dental Implant Specialists

Inbound Sales Representative

Inbound Sales Representative

Location: Lakeland, FL
Schedule: Full-time

About the Role

Are you a people person with a passion for helping others and a talent for building trust over the phone? Join New Teeth Now as an Inbound Sales Representative and become the first voice patients hear when taking their life-changing step toward a new smile.

In this role, you’ll connect with prospective and existing patients interested in dental implants, answering questions, providing education, and guiding them toward scheduling their in-office consultation. You’ll play a vital role in helping patients regain their confidence and improve their quality of life through our world-class dental implant solutions.

What You’ll Do

• Serve as the welcoming, compassionate first point of contact for inbound calls, chats, emails, and online inquiries.
• Build meaningful connections by answering patient questions and guiding them through the next steps with professionalism and empathy.
• Conduct follow-up calls, emails, and texts to nurture leads and encourage scheduling of consultation.
• Manage a steady flow of new patient inquiries each day, ensuring timely, thoughtful, and personalized responses.
• Confirm consultation appointments and help patients feel informed and comfortable about their visit.
• Maintain accurate documentation of all interactions in our CRM system.
• Collaborate closely with marketing and patient coordination teams to deliver a seamless patient experience.
• Consistently meet and exceed daily and weekly goals for calls, consultations scheduled, and attendance confirmations.

What We’re Looking For

• Prior direct B2C sales experience (healthcare, hospitality, or call center experience preferred).
• Excellent verbal, written, and interpersonal communication skills.
• Compassionate, patient-centered approach with strong attention to detail.
• Ability to multitask and thrive in a fast-paced environment.
• Proficiency in CRM systems and Microsoft Office Suite.

Your Strengths

• Confident communicator who builds trust quickly.
• Self-motivated and driven to achieve and exceed goals.
• Empathetic, organized, and dependable.
• Positive attitude with a team-oriented mindset.
• Quick thinker with a proactive, solution-focused approach.

Benefits & Compensation

At New Teeth Now, we take care of our team so they can take care of our patients. We offer:

• Competitive base pay with bonus potential.
• Comprehensive medical, dental, and vision insurance
• Paid time off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Opportunities for career growth and professional development
• Supportive, team-oriented work environment focused on excellence and compassion

Why You’ll Love Working Here

At New Teeth Now, we transform lives every day. Our patients trust us to help them smile again and we trust our team to make that experience exceptional. If you’re passionate about helping others, driven to succeed, and ready to make a meaningful impact, we’d love to have you on our team.

Qualifications