Homeoffice Principal Civil Infrastructure Quality Expert chez Pallon

💧About Pallon

At Pallon, a spin-off from ETH Zurich, we’re creating AI that automatically detects defects in sewer inspection videos and advises cities on when & how to fix them. By providing more precise, objective data, we aim to fix wastewater leaks, reduce CO2 emissions, and prevent urban flooding. Our mission is to make cities more sustainable and resilient.

💪 Your role

At Pallon, you’ll take on a multifaceted role ensuring the highest quality in customer delivery, driving improvements in our AI-powered sewer inspection platform, and contributing to the growth and training of our internal team.

As a Principal Civil Infrastructure Quality Expert in the Quality team, you bring deep expertise in sewer inspection and the sewer domain in general. You’ll ensure our products and processes remain fully aligned with both European and North American sewer inspection standards, collaborating closely with product and engineering teams to keep our technology current and compliant as regulations evolve.

What you’ll do:

• Serve as the primary point of expertise for sewer inspection and domain knowledge across Pallon.

• Provide technical insights and recommendations that help guide product development and company-wide decisions.

• Ensure alignment with external norms (e.g. DIN EN 13508-2, WRc MSCC5, DWA-M 149-2/3, NASSCO, Baufachliche Richtlinien Abwasser).

• Partner with engineering, education, and product teams to refine our defect coding service and AI models.

• Review and interpret customer feedback, defining appropriate corrective and improvement actions.

• Promote a data-driven culture of measurement, experimentation, and continuous enhancement.

🎯 What makes you special

• Bachelor’s or Master’s degree in Civil Engineering, Environmental Engineering, or equivalent experience in sewer inspection.

• Proven experience as a Subject Matter Expert in the sewer domain.

• Strong understanding of industry standards and regulatory compliance requirements.

• Ability to collaborate across disciplines — from software engineering to product management — ensuring our platform meets and exceeds professional expectations.

• Familiarity with inspection and repair methodologies used in both Europe and the Americas.

• Experience managing cross-functional projects in dynamic, fast-paced environments.

• Knowledge of agile methodologies and iterative improvement processes.

😎 Benefits & company culture

As a part of Pallon, you will:

• Contribute to a positive impact on society and environment

• Work in a stimulating and fast paced environment

• Be part of a motivated, smart, fun and supportive team

• Own a part of Pallon and have a part in our success with our Employee Stock Option Plan (ESOP)

• Work for the Underworld, not the Devil: exploring sewers virtually and in real life during our Pallon offsites
  

Inclusion statement

At Pallon, we highly value equality of opportunity and inclusivity, and we would like to particularly encourage women and candidates from under-represented backgrounds to apply, even if you don’t match with 100% of the requirements.