Administrative Services Invoicing Supervisor chez Kimball Midwest

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an Administrative Services Invoicing Supervisor for our Columbus, OH location. 

As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture. 

Responsibilities 

• Responsible for managing assigned Administrative Services team members, including those who perform standard invoicing and end of functions, and those who manage customer portals. 
• Performs timely and accurate performance evaluations 
• Manages, tracks, and addresses any attendance or performance issues for direct reports 
• Responsible for the successful completion or participation in assigned Thrive initiatives 
• Collaborates with the Admin Services trainer for successful new hire onboarding and continued staff training 
• Executes on all assigned budget responsibilities 
• Coordinates the following documents for the Administrative Services Monthly report: 
  1. Statistics for Invoicing and Customer Portal management 
  2. Accuracy metrics based on reported errors logged 
  3. Scorecard completion tracking 
  4. PDP completion tracking 
• Completes monthly assigned LEAP Trainings 
• Attends all assigned HR/CDI and at least two ARG meetings annually 
• Completes quarterly time tracking 
• Ensures staff complete quarterly call tracking 
• Responds to all voicemails, Teams messages, and emails received during work hours the same day 
• Communicates the expectations of the department manager and company accurately and consistently to all associates 
• Completes any other duties as assigned by the Administrative Services Manager 

Qualifications

• Bachelor’s degree in a relevant field or equivalent work experience
• 2+ years’ experience in a supervisory manner in customer service, administrative services, or a similar role
• Proficiency in Microsoft Office applications (Excel, Word, AX, PowerPoint, etc.)
• Strong knowledge of the Kimball Midwest product line and sales program
• The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
• The successful completion of a ninety (90) day orientation period
• The execution of an Employment Agreement

Additional Information

This is a Monday- Friday role. The hours are 10:30am-7:00pm

This role is fully onsite

 We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. 

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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