Compliance Inspector 2 - Waste Services chez Metropolitan Government of Nashville & Davidson County, TN

About the Department

The Compliance Inspector 2 performs inspection and analytical work responding to complaints and/or requests for services from the general public. The incumbent performs work investigating non-compliance issues in support of a regulatory program for Metropolitan Government. Performs related work as required.

Waste Services is responsible for weekly curbside waste and every other week curbside recycling collection for over 143,000 customers in the urban services district as well as collection of over 200 public litter baskets in the downtown Nashville corridor. The division also operates four convenience centers where residents of Davidson County can bring waste, recycling, bulk items, food waste, household hazardous waste, and other items for recycling or disposal and eight recycling drop-off locations available to residents who do not qualify for curbside recycling collection.

 Waste Services currently employs staff members working in collection, administration, customer service, education, landfill engineering, development review, and zero waste.

Position Duties

• Investigates complaints, request for services and/or instances of non-compliance.
• Inspects completed work projects to ensure compliance.
• Gathers data and facts through on-site investigations.
• Interviews pertinent individuals to gather specific facts.
• Works to resolve noncompliance instances or complaints.
• Refers noncompliance cases to appropriate authority as necessary.
• Performs administrative activities.
• Answers questions about compliance program and guidelines.
• Provides authoritative interpretations of policies, rules, and regulations.
• Writes detailed reports of investigations; May hear and investigate complaints.
• Maintains records and preserves reports.
• Prepares concise reports on programs or projects; Plans and delivers training sessions on programs and projects.
• Provides information on compliance to community and education groups.
• Performs emergency inspections, as needed.
• Keeps abreast of any changes or modifications in services, delivery procedures and/or regulatory rules and policies.
• May review documents, both current and historical.
• May serve as liaison to members of the public or representatives from various agencies on matters relating to service or regulatory program.
• May issue citations to violators.
• May initiate work orders.
• May develop and recommend courses of action open to the department and analyze their probable consequences.
• May attend public meetings pertaining to departmental services and/or programs.
• May attend various meetings and training sessions; May assist with training new compliance officers.
• May monitor activities and make recommendations for improvement.

Minimum Qualifications

High School Diploma or equivalent and two (2) years of responsible inspection, investigative, or compliance experience in support of a regulatory program or service.

Other Qualifications

• Thorough knowledge of all applicable laws and regulations affecting compliance program or service.
• Knowledge of significant court and administrative decisions affecting compliance program or service.
• Knowledge of the materials, methods, and practices used in compliance or service area.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.