OPERATIONS SUPERVISOR RECEIVING chez CITY Furniture, Inc.

What You’ll Do…

As a Distribution Center Supervisor, your primary responsibilities will be to:

• Problem Solving - Owns problem solving projects and accountable to improve KPIs and deliver on project deadlines. Requires critical thinking and extensive problem solving and has discretion to make process changes with manager approval as needed to achieve targeted goals. Manages direct reports to facilitate determined countermeasures. (30%)
• Auditing - Reviews processes for internal and external defects. Audits the quality of repairs in the Repair Shop. Audits Receiving processes to ensure compliance of standardized work. Audits DC Support functions and processes for safety, compliance, and sustainment. Audits the D&I point load out process and communicates any issues with Quality Assurance. (20%)
• Coaching & Development – Requires hands on subject matter expertise on product quality, processes that affect quality and voluntary & mandatory regulatory standards that pertain to furniture products in the City Furniture value stream. Coaches and develops direct reports. Conducts IDP (Individual Development Program) meetings with associates in a timely manner. Delegate responsibility for projects as assigned (15%)

Additional duties and responsibilities as a Receiving Supervisor:

• Meetings - Prepares and meet with associates and team leaders to discuss any issues encountered during the shift. Prepares and meets with management from other groups within the warehouse to discuss issues, staffing and countermeasures. Leads Ultimate Update meetings, reviews KPI’s, and discusses planned actions to achieve goals for the day. (10%)
• Hoshin - Participates in Hoshin Goals, provides updated information on the current state, ideal state, gap, A3 progress, Hoshin progress, KPI progress and reflections over the last quarter during the operations quarterly Hoshin review meetings. Conducts and coaches City Circles. (10%)
• Communication - Ensures team is communicating properly with Sales, Marketing, Supply Chain, Logistics, Human Resources, Accounting, Customer Care, and Operations Senior Management. (5%)
• Inventory and Reports – Reviewing end of day inventory and completes assigned tasks in regard to reports and paperwork in a timely and efficient manner (5%)
• Miscellaneous - Involved in Associate recognition. Responds to Emails and requests as needed. Responsible for approving vacations and is accountable for the use of sick time in the department. (5%)

   

  What We’re Looking For…

  • Competencies and Job Specific Skills
  • Identifying and solving problems
  • Effective communication – Verbal & Written
  • Drives Key Performance Indicators
  • Process Design (CFOS)
  • Human Resources Management
  • Proactivity

  What’s Required…

  • Education & Work Experience:
    • High School/GED High School Equivalent/Trade School
    • At least one (1) year of warehouse experience
    • Operations Team Leader experience preferred

   

  • Work Environment & Schedule:
    • Flexible 45-hour workweek including nights, weekends, and holidays.
    • Large non-airconditioned Distribution Center

   

  • Physical Requirements:
    • Lifting 75 lbs, working at high heights, set-up, bending, standing, walking
    • Composite-toe shoes

   

  • Technology Requirements:
    • Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
    • Google Suite (i.e. Docs, Sheets, Slides, etc.)
    • WMS (HighJump)
    • AS400

   

  • Certifications / Licenses
    • None

   

  Are You Excited?…
  Here are your next steps: 

  • Apply
    Submit your application and resume
  • Application Review
    A CITY Furniture Recruiter will carefully review your qualifications
  • Virtual Interview
    Complete your short video interview with our AI Virtual Assistant, Zara
  • Recruiter Review
    Your interview will be reviewed by a recruiter
  • Recruiter Follow up
    A recruiter will contact you by phone to discuss next steps and answer any questions you may have
  • Hiring Manager Interview
    Meet with the hiring manager for an in-person interview

   

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.